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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Supermarket injury advice


    If you have suffered an accident whilst shopping and need supermarket injury advice before you make a compensation claim, Accident Advice Helpline can help. Most people love shopping in supermarkets. This should be a fun, relaxing activity, but many individuals end up with serious injuries as a result of different accidents. By law, the supermarket chains operating in the UK must ensure that the people who go into their stores are kept reasonably safe. For this, management teams must inspect supermarkets and handle any potential hazards identified during risk assessments. If you have been unlucky enough to suffer an accident whilst shopping in a store, you can make a claim for compensation against that store.

    Assessing the risks

    In order to help you make the most out of your claim, a personal injury solicitor at Accident Advice Helpline will verify if the supermarket has failed not only to assess all potential hazards, but also to take the necessary measures to prevent accidents from occurring. For example, supermarkets are required to provide mats at entrances to prevent slips and falls due to wet or damp weather.

    If the floor is wet due to spillage, the personnel must place visible “wet-floor” signs, which alert shoppers to the danger. If you have slipped and fallen through no fault of your own in a supermarket, you may have a valid claim against the management team running that store.

    What should you do?

    If you have suffered an accident whilst in a supermarket, you need to take photographs of the scene and contact details of all witnesses, including their names, telephone numbers and addresses, and inform the supermarket personnel about your accident. Then, you need to take care of yourself. If your injury is not that serious, ask for first aid assistance; if you have suffered a severe injury, such as a head or back injury, or a fracture, call an ambulance. As soon as you can, follow up with the store to ensure that your accident has been recorded in their accident report book.

    Are you eligible to claim compensation for a supermarket accident?

    In the UK, people are eligible to claim compensation for supermarket accidents only if they can prove that the injuries they have suffered were totally attributable to that particular store. Some of the accidents usually included in compensation claims filed against supermarkets are, without being limited to, slips and falls due to wet floors, trips caused by obstacles left unattended, electric shock accidents from faulty electrical equipment, and accidents caused by goods falling from the shelves.

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    The best way to handle your claim

    Making a claim for a supermarket accident is not as straightforward as it should be. This is because judges usually consider a series of elements when analysing these types of claims. If the hazard that caused your injury, for example, has materialised right before the accident, the supermarket may not be held responsible. This means that you will not be awarded any compensation for the physical and emotional suffering that you have gone through.

    Regardless of the circumstances of your case, if you believe that you are entitled to compensation for a supermarket accident, we invite you to contact us at Accident Advice Helpline. Our reputable personal injury solicitors will not only provide qualified supermarket injury advice, but also take care of your claim at the earliest possible opportunity. Call free on 0800 689 0500 or 0333 500 0993 from a mobile phone for free, no-obligation advice about making a claim.

    Date Published: May 4, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.