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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Supermarket Accidents: Employee Carelessness


    The weekly shopping can be a stressful experience and nothing can make it worse than suffering an accident whilst in a supermarket. Sometimes, no matter how careful we are, the carelessness of others can lead to some very serious accidents including slips, trips and falls. The supermarket can be a minefield when it comes to employee carelessness.

    Who do I claim from, the supermarket or the employee?

    If an employee acts carelessly in the course of their employment then liability is with the supermarket and not the employee. Employers are vicariously liable for any negligent acts or omissions during the scope of their employment – this is only not the case when the employee is found to have committed a crime. In instances of employee carelessness the correct party to pursue a claim from is the supermarket themselves.

    What sorts of accidents can be caused by employee carelessness?

    There is no limit and it’s hard to imagine every single scenario. However some more common examples of employee carelessness are:

    • Over-Stacking Goods on Shelves – Goods must be stacked to a reasonable height as a shelf which has been over-stacked may pose a serious hazard of falling objects or objects being placed out of the reach of customers/ This would potentially lead to a slip trip or fall. Over-stacking a shelf can also lead to a potential collapse of said shelf which would more often than not result in an injury.
    • Improper Handling of Spillages – Failing to put a wet floor sign down after mopping or cleaning a surface can pose a serious risk of a slip, trip or fall. Other examples may include failing to adequately clean a spillage or a broken item such as a glass jar.
    • Failing to Remove Expired Produce – All goods should be thoroughly checked to ensure that they are fresh and within date. Failing to do this properly can result in a customer becoming ill as a result of consuming expired produce.

    If you’ve suffered an injury within the last 3 years as the result of employee carelessness in a supermarket then you may be entitled to compensation.

    Accident Advice Helpline is here to provide friendly and professional advice. Our free phone lines are open 24/7 or alternatively you can try out our online compensation calculator online; the test takes less than 30 seconds to complete.

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    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.