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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    How to succeed with claims following car accidents


    Having car accidents are traumatic experiences, especially if injuries are incurred in the process. If you are injured in a car accident that was not your fault, there is a good chance that you may be able to claim for injury compensation. Here is what you should do for such a claim to be successful.

    Immediately following car accidents

    Remaining calm – First of all, you should remain calm. Running around like a headless chicken or even losing your temper with the individual responsible for the accident will help no-one and may be held against you when claiming for compensation.

    Getting help – Check your passengers and other vehicles for injuries. Call emergency services and tell them where the accident occurred; whether there are injuries and anything else they may ask. Naturally, if you are injured yourself, it may be best not to move to prevent making injuries worse. In this case, someone else will have to take these first steps.

    Gathering information – If you are able to do so, gather and note down as much relevant information as possible about the motoring accident. This includes:

    • Names, contact and insurance details of involved parties
    • Names, addresses and other contact details of witnesses
    • Police officers’ name cards
    • Photos of the scene; including vehicle positions, potential skid marks and road lay-out, signs and/ or traffic lights

    If there is a possibility of road conditions being at least partially responsible for car accidents, take notes and photos of this, too. This may include potholes, uneven surfaces, flooding, snow/ice and so on. Should you be too incapacitated to do this, police will gather the required information. You or someone assisting you can return to the scene later to take photos.

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    Other evidence to support claims for compensation

    Medical assistance – Seeking medical assistance immediately after the vehicle accident is vitally important, even if injuries appear to be minor. Some injuries may not be immediately obvious but can, if left untreated, result in serious consequences. Secondly, your medical records will show your injuries’ extent, treatments/medication you received, and so on. They will be required to support your accident injury claim.

    Additional cost – Make sure you keep invoices, receipts, credit card and/ or bank statements to document potential loss of earnings, additional expenses and so on. Additional costs may include, for instance:

    • Care you require
    • Childcare
    • Home help
    • Medical expenses
    • Potentially necessary alterations to your home (depending on the severity of your injury)

    Place all of this evidence into a file or folder to keep it together and readily accessible. This should also include a note on when you informed your insurance of the accident on the road and information you provided them with.

    Expert legal assistance for car accidents

    Free advice and expert legal assistance for your compensation claim are available from Accident Advice Helpline. Calls are free and confidential, and legal assistance is provided under no win, no fee* agreements.

    Date Published: November 4, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.