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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Health and Safety News

    Stop using faulty tumble dryers, fire chiefs plead

    By Jonathan Brown on October 16, 2016

    Stop using faulty tumble dryers, fire chiefs plead

    Fire chiefs are warning people to stop using faulty Whirlpool tumble dryers after one caused a huge tower block blaze.

    The fire in an 18-storey building in Shepherd’s Bush in August, which took 120 firefighters to bring under control.

    More than 100 families were evacuated with 26 being found temporary accommodation in hotels, due to the damage caused to their flats.

    The brigade said it believed a faulty Indesit tumble dryer was the cause, adding that parent company Whirlpool should change its advice to customers so that any dryers waiting to be modified are not used.

    Whirpool ‘must change consumer advice’

    A reported 5.3 million dryers made by Whirlpool brands Hotpoint, Indesit and Creda between April 2004 and September 2015 are subject to a safety notice about the fire risk, which is caused by excess fluff coming into contact with the heating element.

    The company has not issued a product recall, continuing to tell customers that “you may continue to use your tumble dryer while waiting for the modification; however, we require that you do not leave your dryer unattended during operation”.

    London Fire Brigade’s director of operations, Dave Brown, said: “This fire has highlighted just how dangerous faulty white goods can be. Disappointingly though, Whirlpool have still not changed their advice to consumers.

    “Following the conclusion of our investigation, we are now appealing once again for them to change their advice and bring it into line with our own. Thankfully there were no serious injuries in the Shepherd’s Bush fire but we may not be so lucky if it happens again.”

    Customers can register for free modification

    Whirlpool has said that everyone who owns an Indesit, Hotpoint or Creda dryer manufactured between April 2004 and September 2015 should check if their dryer is affected and register for a free modification if it is.

    A spokesman said: “The safety of consumers is our number one priority and we are committed to doing everything we can to ensure that the modification programme is carried out in a safe and timely manner.”

    Source: BBC News

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    Date Published: October 16, 2016

    Author: Jonathan Brown

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