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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    What to do if someone makes a mistake in the A & E department

    A & E (or Accident and Emergency to give the full name) departments work hard to get people through difficult times. Staff can often work long hours and it is a stressful environment.

    It is important to recognise this. However, it is equally important to know the difference between a naturally occurring complication during an operation and negligence. With our help we can show you what to do if someone makes a mistake in the A & E department.

    Different types of claim

    Claims made against A & E departments include:

    • Failing to properly examine patients
    • Not referring to X rays or not properly examining X rays when dealing with orthopaedic injuries
    • When a patient complains of persistent headaches or generalised pain they are told to go home and get painkillers rather than being properly assessed. This may sound trivial but this can include conditions such as meningitis and other potentially dangerous or fatal conditions

    The difficulty in making a claim

    The nature of A & E is fast paced and so there is a lot of pressure and not a lot of time to get everything done. It is also worth noting that in any form of operation or treatment, complications can occur even when you receive the best possible care and attention from experienced medical professionals so a complication may not be the result of a mistake in the A & E department.

    However this does not excuse cutting corners or any form of negligent behaviour. As well as getting compensation for people who have not received proper care this can also flag up any persistent offenders and in a lot of cases can result in improved medical practices.

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    However it is not as simple as pointing out a mistake. The crucial aspect is in proving that a mistake in the A & E department was made by someone who did not follow procedures as they have been trained or alternatively did not have the training required to follow those procedures. This is why you need to use someone who has the right experience in order to show that someone was negligent as opposed to making an honest mistake.

    Why you should contact Accident Advice Helpline

    When people think of Accident Advice Helpline they probably think of a trip, fall or car accident, but we deal with all types of personal injury, including medical negligence.

    If you feel that you or someone you know has suffered as a result of negligence within an A & E department then it is worth contacting us.

    We have been handling compensation cases for over 13 years so you get the benefit of a lot of experience!

    Accident Advice Helpline is open 24 hours a day so there is always someone to talk to if you want to make a claim. Contact us today and we can help you claim the compensation you deserve!

    Date Published: October 15, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.