Start your claim

Starting your claim with us is both quick and simple using our online claim form
Was the accident your fault?
Did you receive medical attention?

*Required

I slipped on wet floor at my hotel, can I claim?


One of the most common questions we are asked by people on holiday or business trips is: ”I slipped on wet floor at my hotel, can I claim?” If you slipped on wet floor at your hotel you may be eligible to make a personal injury compensation claim. Hotel owners are legally required to provide a safe environment for their guests accidents are likely to occur if this responsibility is ignored.

Slipping on a wet floor can lead to a number of injuries of varying severity. They typically include injuries to the knees, elbows, back or hands, fractures being especially common. The repercussions may be felt for only a short period or may last for a lifetime.

Although seeking compensation for your injuries will not help you to regain your health, it will help to bring a sense of justice to the whole situation. The compensation you receive will also reimburse you for the cost of medicine, treatment, loss of income and other expenses you incur as a result of the accident.


Is my claim eligible?

Your personal injury compensation claim for slipping on a wet floor is eligible if the accident occurred due to the negligence of a third party. Meaning that you did not contribute to the accident in any way. Additionally, you should have sustained injuries and have sought medical treatment for them. Finally the accident must have occurred within three years of making a claim.


Proving liability for the accident

As the victim, it is you who bears the burden of proof. This means that the hotel owner is not automatically responsible for every spillage that results in a wet floor. Your claim needs to prove that the hotel owner or an employee had knowledge of the wet floor and failed to take measures to warn guests of the danger. If the hotel staff were aware that the floor was wet for a long period of time, yet failed to take any action, then you are likely to receive compensation for your injuries.


The process involved in making the claim

Gather as much evidence concerning the accident as you possibly can. This includes taking photos of the location from different angles and obtaining contact details of any witnesses. Also, try to write down everything that happened before, during and after the accident.

Report the incident to the member of staff in charge and ensure it is entered in the hotel’s accident book and seek medical attention for any injuries you sustained. The doctor’s medical report will be used as further evidence in your claim.

Next, speak to a personal injury solicitor as soon as possible. As one of the most respected law firms in the UK, we at Accident Advice Helpline can help you get in touch with some of the most experienced solicitors to handle your claim. The solicitor will also negotiate with the defendants on your behalf and represent you in court, if necessary.

If you have further questions about making a compensation claim call us on 0800 689 5659 today.