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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Shopping mall accidents: Staircases lacking handrails


    Shopping mall staircases can be difficult to navigate at the best of times, but lacking handrails can significantly increase the risk of injury by falling up or down the stairs.

    Slips, trips and falls without handrails

    It is fairly easy to slip on staircases during wet weather periods; trip over a step when trying to climb stairs loaded with packages, or lose your footing and fall on the way down. When suitable handrails are provided, it is often possible to prevent serious injuries during such incidents by grabbing hold of the rail. If there is no rail, however, there is nothing to stop a fall. Injuries resulting from shopping mall accidents involving staircases lacking handrails can range from bruises, cuts and minor abrasions, to broken limbs and even serious head or back injuries.

    Fall, trip and slip injury claims

    Depending on when your accidental injury was incurred, and who was ultimately responsible for the incident, you may qualify for personal injury compensation. In order to be eligible for injury compensation, your injuries must have been incurred within 36 months prior to making the claim, and responsibility must be proven to lie with the store or other party.

    Establishing eligibility to claim for compensation

    Accident Advice Helpline offers an easy way of finding out whether or not you are eligible to claim by providing a compensation calculator on their website. This calculator takes just seconds to fill in, and responses are provided very quickly, which is why it is also known as the 30-second test. Making a call to Accident Advice Helpline’s 24/7 Freephone number on 0800 689 0500 is an equally quick and easy option. Calls are confidential and callers are not put under any obligation to use Accident Advice Helpline to initiate a claim.

    Accident Advice Helpline

    Sponsored by the UK’s favourite consumer champion and well-known TV personality Esther Rantzen, Accident Advice Helpline is a law firm with 13 years’ of experience in dealing with public liability, and other personal injury claims. Legal professionals dedicated to ensuring consumers get the compensation they deserve offer their services under conditional fee agreements (no win, no fee).

    Open Claim Calculator

    Date Published: December 15, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.