A shopper who found a live maggot in his food has been offered only £5 compensation and has slammed the company for the ‘insulting’ move. Robert Pullen found the maggot in a baguette purchased from the ‘baked in store’ section of the Co-operative in Lower Farnham Road and proceeded to complain to the store via Twitter. He expressed concern over hygiene procedures and believes that the maggot may have been baked within the bread as it was found when he pulled the baguette open. The company replied by sending an automated letter and voucher for £5 stating that they hoped the £5 would help restore trust in the firm. Mr Pullen expressed his disdain for the small amount offered on Twitter where many followers supported his complaint. He believes that the maggot was probably intended to be used as bait for the fishermen at one of the ponds near the store as it was dyed red in colour. Mr Pullen and his wife have now vowed never to buy baked in store goods from the shop again after their response.
Food hygiene legislation
Food hygiene regulations are set out to ensure that any food establishment follows certain principles to reduce the hazards associated with food preparation. Finding a maggot in food or any other object, insect or dropping indicates that there has been failings in following the appropriate hygiene procedures and this could result in illness in those who purchase and eat the food. However, if you do fall ill or find a foreign object in your food, you can claim independently for a compensation sum. Accident Advice Helpline is a compensation claims company that can help you pursue a decent amount of compensation to cover the cost of your illness or trauma.
Accident Advice Helpline’s policy
We believe it is your right to pursue compensation if someone else has shown negligence in preparing or cooking your food. Everyone has the right to safety and good health and anyone who puts that at risk can be held liable with our assistance. Call our team free for some no-obligation advice or contact us via our website to get an idea of how successful your claim is likely to be. We will take you step by step through the process of claiming and offer a no win, no fee* policy to protect your finances throughout.
Date Published: October 8, 2014
Author: David Brown