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Sending a food poisoning claim letter to a restaurant


Visiting a restaurant should be a pleasant experience, regardless of whether you are going for business or pleasure. You should expect to receive good customer service and food, and not be left ill or with food poisoning as a result. If you have been the victim of food poisoning and are wondering whether or not to send a food poisoning claim letter, speak to our team of advisors first so that you have the opportunity to get the maximum amount of compensation.


How does food poisoning happen?

Food poisoning happens when food is exposed to harmful bacteria or viruses after being stored or cooked incorrectly. The food may be out of date, or been prepped with utensils which were used to touch raw meats or fish. Was your food raw or did it taste peculiar? You may have not noticed there was anything wrong with your food until several hours or days later.

If you had to see a doctor for your symptoms and food poisoning was diagnosed, we would like to speak to you and find out whether someone was negligent and caused your food poisoning.


What can you do about food poisoning?

Once you’ve eaten spoiled food there is not a lot you can do about your physical symptoms other than see a doctor and try to keep your fluids up. You may have to rest or you may experience vomiting or diarrhoea. If you are pregnant, elderly or suffering from another illness, you may be dangerously affected by food poisoning.

What you can do about food poisoning is find out what your rights are and whether you qualify to make a claim for compensation. Compensation can be awarded for your discomfort and any loss of earnings from unpaid time taken from work.


If I don’t send a food poisoning claim letter, what should I do?

Instead of sending a food poisoning letter to the restaurant which made you sick, contact us at Accident Advice Helpline for guidance and support. Sending a letter to the restaurant may not get you the response that you want, or they may offer you a free meal or a low amount of compensation, yet with our help we will fight to get you the most compensation possible.

Call our team on 0800 689 5659.