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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Fire equipment a restaurant should keep in their kitchen


    Do you know which fire equipment a restaurant should keep? Restaurants can be incredibly hazardous, and we deal with a large number of catering-related claims every year. The amount of heat generated in kitchens makes the chances of burns being sustained and fires breaking out significant. Chefs and cooks can be particularly vulnerable to injuries….

    Can you claim if you have an allergic reaction whilst in a restaurant?


    Suffering an allergic reaction whilst in a restaurant can cause serious injuries. If you believe the restaurant is at fault for your injuries, call us now to claim. What was, at one stage, a pleasant meal in good company can soon escalate into a serious medical emergency. With that in mind, it’s worth remembering that….

    Can you claim from being cut by a broken plate whilst working in a restaurant?


    There are thousands of restaurants in the UK, which employ a team of staff. Staff lists include chefs, kitchen porters, waiters and waitresses and front of house staff. If you work in a restaurant, you have every right to feel safe at work. Working in a hot kitchen or on a busy restaurant floor can be….

    Eye injuries caused by grease splashes whilst working in a kitchen


    Working in a kitchen carries many risks. If you’re a chef or your job involves preparing food or carrying dishes to and from a kitchen, you may be at risk of injury. Every employer in the UK has a duty to try and prevent workplace accidents. If you’ve been injured at work, for example, you….

    Can you claim if you get burnt by hot food spilled on you in a restaurant?


    Restaurants have a duty of care to prevent customers being injured on their premises. This includes minimising the risk of food being spilled on customers. If you were burnt by hot food spilled on you in a restaurant, you could be entitled to claim personal injury compensation. Other mishaps Being burnt by hot food spilled on….

    Injured at work by a restaurant swing door


    If you are injured in an accident at work caused by a restaurant swing door, then it can be reassuring to know that you may be due work injury compensation. How can you be injured by a restaurant swing door? Swing doors are extremely useful in restaurants. Their main benefits include, but are by no….

    Common restaurant accidents


    ContentsRestaurant accidentsManual HandlingContact dermatitisCommon causes of restaurant accidentsRestaurant kitchen mishapsExercise your rightBustling with activity, restaurant kitchens are packed with potential hazards which could cause restaurant accidents. As a result, accidents at work in kitchens are, sadly, fairly common. Restaurant accidents According to the Health and Safety Executive (HSE), slips and trips are still the sole most commonplace cause of major….

    Are restaurants liable for food poisoning?


    The 1987 Consumer Protection Act legally binds retailers to sell products that are free of bacteria likely to trigger food poisoning. If it can be proven that this was not the case, affected people can hold restaurants liable for food poisoning. Holding restaurants liable for food poisoning Essentially, when someone suffers food poisoning and they can prove….

    Survivor guide: A night out in Birmingham


    Birmingham is one of the UK’s biggest cities and as a result has its level of danger from mugging or robbery. If you are going to drink on your night out in Birmingham then it is worth being extra careful, as being drunk or dealing with drunken people can increase the likelihood of injuries from….

    A guest got food poisoning at my wedding, am I liable?


    Your wedding day should be the happiest day of your life and an occasion you’ll remember and cherish forever, but what happens if something goes wrong, a guest suffers a slip, trip or fall or people fall ill with food poisoning? If you are worried about liability for accidents and injuries at your wedding, call….

    Five tips to avoid food poisoning


    According to the Food Standards Agency (FSA), in the UK we report more than 500,000 cases of food poisoning each year. With this figure in mind, it seems that we’ve more to worry about than suffering from slips, trips and falls in restaurants. While the humiliation from a fall in public can be hard to….

    Dangerous food: Sushi


    Often considered as one of the healthiest choices of cuisine, sushi is becoming an increasingly popular option with diners across the globe. But when you visit a establishment that serves up sushi, is there more to worry about than slips, trips and falls in the restaurant? Just how dangerous is sushi? As many people know,….

    Can you get food poisoning from non-meat products?


    The last thing you want when you set off on holiday is to spend most of your time nursing a stomach ache and suffering from vomiting, diarrhoea and dehydration, but sadly, food poisoning is one of the most common holiday ailments, but did you know that it is possible to get food poisoning from non-meat products?….

    Dangerous foods: Uncooked chicken


    Food can be one of life’s great pleasures. However, it can also be very dangerous and at its worst can be fatal. One such food you need to be careful of especially when abroad in order to avoid a travel accident is chicken, or to be more precise uncooked chicken. Why could uncooked chicken cause….

    The world’s most dangerous foods: Raw cashews


    Many people pride themselves on being adventurous when it comes to trying new foods, especially when on holiday. Despite its status as a culinary delight, raw cashews are also a major cause of accidents on holiday. Some types of food should never be consumed under any circumstances. In this article, we’ll be having a look….

    How should I report my food poisoning case?


    One of the questions that we are regularly confronted with at Accident Advice Helpline is how to correctly report a claim for food poisoning. We strive to make the claim process as straightforward and as transparent as possible. Part of our service includes publishing blog articles like this in order to help our clients better….

    Food poisoning: Defining campylobacter


    Campylobacter is the name of a group of bacteria commonly found in raw poultry such as turkey, chicken, as well as in other raw meats, untreated water and unpasteurised milk. Also found occasionally in shellfish and mushrooms, this bacteria is the most commonly known cause of food poisoning in the UK. Animals Cats, dogs, other pets….

    Five far-fetched but possible local restaurant accidents


    It is more common than you might think to suffer from an accident or personal injury in your local restaurant. Here are five far-fetched yet possible local restaurant accidents you might come across at your favourite place to eat. Five potential local restaurant accidents Slips, trips and falls: Restaurants are often noisy venues and usually crowded….

    Five far-fetched but possible fast food accidents


    At Accident Advice Helpline, we’ve helped many people make a claim for compensation who’ve been injured in extraordinary circumstances. Some people may feel in some way embarrassed or afraid about coming forward with a genuine claim for compensation for an injury they sustained through no fault of their own. At Accident Advice Helpline we pride….

    What items should restaurant workers keep out of the way of customers?


    Restaurants are a great place to eat, socialise and celebrate special occasions. What we don’t always realise is how much work restaurant workers do in order for us to have a good night out. Restaurants can be a dangerous place if health and safety rules are not adhered to. In order to avoid not only….

    Are burns the only accident I’m likely to experience in a restaurant?


    Restaurant accidents are by no means limited to incidents causing staff or customers to suffer burn injuries. Scalding injuries, injuries by slips or trips; food poisoning outbreaks and injuries by electrocution or cutting are all possible within the dining rooms and kitchens of restaurants, although the latter two are mainly suffered by employees, rather than….

    How can inadequate signage cause damage at a restaurant?


    Regardless of where it is, inadequate signage can cause a whole host of damage and problems, including at a restaurant. Here’s how inadequate signage can cause accidents for customers and staff and what you can do if you have recently and unfortunately fallen victim to a fall accident because of the lack of a sign…..

    What items can fall and cause damage in a restaurant?


    Restaurants and restaurant kitchens are by their very nature packed with objects that could fall and cause damage and/or personal injuries to customers or employees. The list of possible items that could fall includes, naming just some of many: Cutlery Cups, saucers, plates and other crockery Bottles and glasses Pots and pans Food or food….

    5 unlikely, yet possible restaurant accidents


    Restaurant employees and customers are occasionally victims of more or less serious personal injuries. In some cases, such injuries may be caused by what would have seemed to be unlikely scenarios. The broken-rib chicken A chef preparing whole chickens for roasting noticed that the ribs of one of the chickens was broken. While cleaning out….

    How understaffing in restaurants is a recipe for disaster


    Restaurants are an environment where the threat of public accidents, injuries at work and other threats to safety are never far away. Because of this, owners and managers of these establishments are at pains to prevent such incidents happening. One of the most effective ways of ensuring everyone in the restaurant stays safe and free….

    Is a restaurant liable if I slip on snow or ice in their car park?


    During winter months, the threat of suffering a trip, slip or fall in public becomes a very real possibility. Though we mostly stay indoors during the coldest times, dangers still lurk when we head out for professional or social purposes. Restaurant accidents – slips, trips and falls Of course, adverse weather conditions are no reason….

    What measures have restaurants introduced to minimise accidents taking place?


    Restaurants are a popular location for all sorts of events and celebrations. From work parties and birthday parties to anniversaries and date nights a good restaurant is nearly always busy. The busier a venue is the higher risk of an accident happening. The majority of these risks lie behind closed doors in the kitchen where….

    Wet floor but no warning sign: Do I have a claim?


    Slips, trips and falls are among the most common types of public place accident. If you’’ve been injured in a public place and you were not to blame, Accident Advice Helpline could help you claim for compensation. Slip and trip hazards: Wet floors Slipping on a wet floor is one of the most common types….

    Who is liable for an allergic reaction to food?


    When it comes to accidents in public, allergic reactions in restaurants do not immediately spring to mind as the obvious example. Whilst the physical injuries caused by slips, trips and falls may be easier to notice or give a clearer indication that an accident has occurred, allergic reactions can be every bit as serious. Certain foods….

    The UK’s most common food allergies


    When it comes to personal injury claims, the obvious examples that immediately spring to mind are the physical symptoms incurred after incidents like slips, trips and falls in public, accidents on the road or injuries at work. However, illnesses and allergic reactions from negligence and restaurant staff failing to pay attention to detail can be….

    How regularly are restaurants visited by health inspectors?


    Routine restaurant inspections by health inspectors vary in frequency, depending on an establishment’s previous record and type of business. Inspection frequencies Some premises may be visited every six months, while others may see inspectors at less frequent intervals. Others still may receive more frequent visits. Occasionally, a complaint by an unhappy consumer infected with food….

    Is someone injured on your premises? Advice for restaurateurs


    As a restaurant owner, you are responsible for keeping your restaurant free of hazards and safe for both your employees and your customers. While it is not always possible to avoid every risk of potential personal injuries at all times, you must strive to do everything within your power to prevent accidental injuries. Slips, trips….

    Are cocktails made with raw egg safe to drink?


    Many of us enjoy a cocktail on a Friday night after a busy week at work, but is the exotic beverage you’’re drinking safe and what can you do if you experience illness or injury after a trip to your favourite restaurant or bar? If you’’ve had a slip, trip and fall or you’’ve suffered….

    What to do if you suspect food poisoning from a street food vendor


    Most countries you visit on holiday, from America and Italy to India and Morocco, often have one major thing in common: they all have their own types of street food. This can be great for tourists as it is cheaper than restaurants and you can try some authentic local food. However, street food is not….

    Are dimly-lit restaurants likely to cause me an injury?


    If somebody asked what the most stereotypical setting for a date was, being taken out for dinner would probably be the answer. In addition to the fancy food (and bill to match), there is nothing more romantic, seemingly, than a restaurant that has low lighting and maybe a couple of candles on the table to….

    Three potential accident claims in a restaurant


    Accidents are indiscriminate, they can happen at any time or any place and you can never be too prepared. That’s why Accident Advice Helpline publishes these handy guides. As a law firm with over 15 years’ experience in all areas of personal injury claims, we understand the risks and dangers of an accident more than….

    Are restaurants liable if they don’t detail nutritional information?


    Restaurants, shops and other public places are common sites for slips, trips and falls, but if you’re heading out to enjoy a celebratory meal, the last thing you expect is to end up sitting in an Accident and Emergency waiting room. Restaurants have a duty to adhere to strict health and safety guidelines; if you….

    Ever received your meal on an extremely hot plate?


    Imagine this. You are on holiday; you have sat down for a lovely meal at a nice restaurant. Your main course comes out. They lay the plate down and you reach for it to move it closer. What the waiter forgot to tell you is that the plate is very hot and so you burn….

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