Samsung is recalling its new model handset because of the risk that its batteries can explode or catch fire.
US regulators are issuing an official recall of Samsung’s Galaxy Note 7.
The company has recalled 2.5 million phones after several dozen caught fire and exploded, thought to be due to a manufacturing error.
Samsung has received 92 reports of the batteries overheating, including 26 reports of burns and 55 of property damage.
Handsets will be replaced
Samsung says it has confirmed a few dozen instances of the problem, out of 2.5 million phones sold. The firm was promising replacement devices, but that was put on hold while regulators review the situation.
The new handset is one the company’s most expensive models, but demand for the phone has been high.
A statement from Samsung UK said, “We are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market.
“However, because our customers’ safety is an absolute priority, we have stopped sales of the Galaxy Note 7.
“For UK customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.”
Owners warned not to fly with phone
Aviation authorities in the US, Australia and Europe are urging passengers not to use or charge their Galaxy Note 7s while flying and not to put them in checked baggage.
Slovenian airline Adria Airways has also banned the use of Samsung’s latest mobile phone on its flights due to safety concerns.
The carrier says the Galaxy Note 7 devices need to be turned off during the entire flight, cannot be charged on board and should not be put into checked luggage.
The airline says this is in line with recommendations issued by the European Aviation Safety Agency in the aftermath of reports of dozens of phones exploding due to a battery fault.
Source: The Guardian
Date Published: September 26, 2016
Author: Jonathan Brown