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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Road traffic accident advice

    Road traffic accident advice

    When somebody contacts us looking for road traffic accident advice, we’re always happy to be able to help, but sad to hear about what they’ve been through. Here at Accident Advice Helpline, we deal with a lot of cases like this and we realise how upsetting they can be. We’re determined to help victims get the best compensation deal they can so that they can put their troubles behind them.

    To make it easier for you to call, we keep our lines open day and night. We’re always ready to listen and help you to work out the best approach to your case. Our trained advisors will usually be able to tell you straight away whether or not you have a valid claim and how much it might be worth.

    When to claim

    Unless you were a child at the time, you will normally need to claim compensation for your accident within three years after it happened. It is possible, however, to claim in a much wider set of circumstances than many people imagine. As long as you received professional medical treatment for your injuries and the accident was somebody else’s fault, you are likely to have a valid claim on your hands.

    If another road user causes your crash, you will almost always be able to claim. The same applies if you are a passenger in a vehicle whose driver causes a crash. You can also claim if you crashed because the road was obstructed or badly maintained. The claims process is open to all road users, including cyclists and pedestrians.


    Collecting evidence is fairly straightforward in most traffic accident cases because the police can supply the bulk of it. Accident Advice Helpline can put you in touch with a solicitor who will take care of this. Where you can help is by taking photographs of your injuries and making notes on how the accident has affected your quality of life. You should take account of stress-related problems, as well as physical ones. It is sometimes possible to claim compensation for psychological damage caused by an accident even if you’re physically uninjured — our advisors can discuss this option with you.

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    Where to begin

    When you call our team to ask for road traffic accident advice, we’ll do our best to help regardless of whether or not you want to take the case forward with us. We’ll never put any pressure on you or charge you any money. In fact, if you do decide to claim, we won’t charge at all unless you win, and then we’ll usually take our fee from the other side.

    We will always match you up with a specialist solicitor who is experienced in dealing with traffic accident claims, as this can really help with your chances of success. They will then handle the legal issues and aim to minimise the amount of disruption the case causes to your life. If you win, you’ll be able to make a fresh start knowing that justice was done.

    Call us today on 0800 689 0500 to get started on your claim.

    Date Published: October 8, 2013

    Author: David Brown

    Category: Road Traffic Accident Claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.