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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Restaurant accident claims


    Restaurant accidents may happen to members of the public or members of the establishment’s staff. Types of accidents in restaurants include slips, trips or falls; burning or, in particular among staff members, cuts.

    Slips, trips or falls in restaurant accidents

    Both patrons and staff members of restaurants can be at risk of slipping on wet surfaces that were not adequately dealt with/ sign posted; tripping over steps or other obstacles and falling down stairs. If such incidents caused an injury to a person without fault of their own, they may be entitled to claim compensation from the restaurant owner.

    Burning restaurant accidents

    Customers may be burned by surprisingly hot pie/ pastry fillings, careless handling by waiters/ chefs of flambéed dishes and so on. Kitchen staff members are obviously at high risk of burning injuries at work. Again, if such accidents occur through someone else’s fault, injured parties may qualify for compensation.

    Accidents at work

    Kitchen staff, waiters and so on are continually exposed to the risk of being burned by hot food, hot equipment and so on. In addition, kitchen assistants and chefs etc. also run the risk of being cut by sharp knives and other sharp objects. Should a person be injured at work through someone else’s negligence, they may be entitled to compensation either from the employer or the person responsible for the workplace injury.

    Members of the public and restaurant accident compensation claims

    Restaurant owners are legally required to ensure the health and safety of their patrons, as well as carrying public liability insurance. If accidents injuring customers occur on their premises, they can be held liable if they are found to be responsible for the accident.

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    Making personal injury claims

    If you were injured by a slip, trip, fall, burning or cuts in a restaurant as a customer or as the result of a work accident, your first course of action should be to talk to an adviser on Accident Advice Helpline. Advisers are available via the free-phone number 0800 689 0500 or 0333 500 0993 from a mobile phone. Calls can be made 24/7 and are invariably confidential.

    In the first instance, advisers will determine whether or not a claim is likely to succeed. Once this has been determined, a legal professional experienced in dealing with accidents in restaurants will be assigned to the case.

    Claims are dealt with quickly and on conditional fee agreements, meaning there will be no fee if a case is not won. This obviously makes the decision to bring forward a compensation claim less of a worry.

    Date Published: October 28, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.