When travelling by train, you put your trust into the rail company to ensure that you have a safe and smooth journey. Although slips, trips and falls due to clumsy human error are always a possibility, if you sustain an injury because of a train accident that was not your fault, you may want to look further into your rights surrounding claims and compensation.
What train companies should offer you
As a public service, train companies have a legal responsibility to ensure your health and safety while you use their facilities. This includes maintaining clean and safe coaches, monitoring the train capacity levels, and having an awareness of any situations occurring while the train is in use.
When a passenger suffers from an injury due to a train accident that wasn’t their fault, the blame may lie with the train or rail companies and the victim may have a valid case for personal injury compensation.
Three simple steps to supporting your case
When you are involved in a train accident, it is important that you remain calm and collected where possible and inform the conductor of the incident that has occurred.
In addition to informing necessary parties, you also need to be assertive and think ahead towards building your compensation case.
At the time of the train accident:
- Take photographs of the train accident which clearly show the cause of your injury – back this up with photographs of the injury you sustained.
- Collect details of any members of the general public who witnessed the event and would be willing to give their account of the incident.
- Make a note of any medical attention you needed, both while on the train and following your journey.
Once this information is collected, you have up to three years to process your claim for personal injury compensation.
Accident Advice Helpline
If you have been put off claiming compensation because you are worried about legal fees or the complexities of legal proceedings, law firm, Accident Advice Helpline can assist you with your case.
Using the legal firm’s online ’30-second test’, simply fill in the basics of your claim and a member of their special team will contact you to inform you of whether you have a valid case. Alternatively, to discuss your claim with a member of their expert team dial 0800 689 0500 now.
With over 13 years’ experience in dealing with a myriad personal injury claims, Accident Advice Helpline and their lawyers know exactly how to fight your corner, with their primary aim of making sure you are rewarded the compensation you are entitled to.
Date Published: January 14, 2014
Author: David Brown