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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Public transport accidents: Accident on the bus?


    When travelling on public transport, the transport company has a legal obligation to ensure your health and safety while you are using their services. When passengers experience slips, trips and falls in public it can not only be extremely humiliating but can have serious health implications as well.

    Accidents on the public transport bus – who is to blame?

    Bus companies have a legal obligation to look after their customers and make every effort to prevent public transport accidents from occurring.

    When an injury is sustained by a member of the general public, due to poor maintenance of the vehicle or poor driving, for example, the business have failed in the duty of care and are liable for the harm suffered.

    How to prove you weren’t to blame

    To prove that you are not to blame for the bus accident it is essential that you are assertive, where physically possible, at the time of the incident and collate the evidence needed to support your case.

    This includes photographs of the incident and the hazard that caused the accident, as well as photographs of the injury you incurred.

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    Where possible ask one or two members of the general public if they would be willing to give a witness account of the bus accident, and take down their general details should you need their contribution during the claims process.

    How to make a claim for personal injury compensation

    It is possible to claim for personal injury compensation yourself, however it can be complex, expensive, and extremely time consuming.

    Law firms, such as Accident Advice Helpline, work on a no win, no fee* basis to firstly assess the eligibility of your claim and then work with their legal team with the aim of guaranteeing victims of personal injury receive the pay-out that they deserve.

    To get the ball rolling with Accident Advice Helpline, simply call their 24/7 phone line on 0800 689 0500 to speak with an adviser at your convenience or complete their online ’30-second test’.

    Also known as the compensation calculator, the ’30-second test’ informs Accident Advice Helpline of the basics of your claim and enables them to evaluate whether your case is likely to succeed.

    With no pressure to progress the case, Accident Advice Helpline will call back to advise the best course of action for your individual circumstance, and offer the support you need in retrieving the personal injury compensation you are entitled to.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.