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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Pub/bar accidents: Violent punters


    When you head off to work you expect to return safe and sound. Unfortunately, accidents at work are all too common, and thousands of people suffer work-related injuries every year in the UK. If you’ve been injured in the workplace and you were not to blame, you should consider claiming work accident compensation.

    Types of work accident

    There are many different types of accident that may occur in the workplace and often, there are different risks associated with particular workplaces. Examples of work accidents include:

    • falls from height
    • slipping on wet floors
    • tripping over obstructions
    • accidents caused by faulty equipment or machinery

    One problem that is sadly fairly common for people who work in bars, clubs and pubs is acts of violence and assault. This is mainly due to the effects of alcohol, as people tend to be more aggressive when they have been drinking and their judgement may be impaired.

    Tackling violent punters and assault in the workplace

    All workers are entitled to feel safe in their place of work, and employers are required to fulfil health and safety recommendations to reduce the risk of workplace accidents. It is sometimes very difficult to prevent assaults because human behaviour can be unpredictable, and incidents tend to spiral out of control very quickly. But, there are some steps bar owners and shift managers can take to try and protect members of staff and these include:

    • carrying out regular risk assessments
    • identifying potential hazards and situations, and training staff to deal with them
    • asking members of staff for their input and ideas about safety in the workplace and handling violent punters
    • ensuring that staff members are protected by security, and considering adding extra security measures if incidents are commonplace
    • providing specific training for team members on how to deal with violent or drunk customers
    • providing extra protection for those who are particularly vulnerable to violence, such as new, young, or temporary members of staff
    • working with local police

    What to do if you have been assaulted by a violent punter at work?

    If you were assaulted at work, you were not to blame, and you have proof of your injuries, you may be entitled to claim work injury compensation. Call Accident Advice Helpline on 0800 689 0500 to find out more about the claims process, and discuss your individual case with a member of staff. Accident Advice Helpline is a reputable law firm, which is endorsed by consumer champion, Esther Rantzen.

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    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.