Making a pub accident claim is likely to be the furthest thing from your mind when you go out for a drink or meal with friends or family. Unfortunately, accidents can happen at the most unexpected of times, so it is best to be prepared if the worst does happen.
How could I possibly be injured in a pub?
Simple trips and falls can happen just about anywhere: an uneven or wet floor, a concealed step, a low ceiling beam, or some object left carelessly on the floor. Other possibilities include injuries caused by hot food or drinks being spilled on you by a member of staff.
Making a personal injury claim
If you have suffered an injury of any description while visiting a pub and are unsure about how to go about making a claim, contact one of our friendly advisers at Accident Advice Helpline and we will do our utmost to ensure you receive the maximum amount of compensation possible.
If you are concerned that by making a claim you might be causing problems for the owner, especially if it relates to an injury you have sustained in your favourite local, you have nothing to worry about. All such establishments must, by law, have public liability insurance cover in place, which means it will be the insurance provider rather than the publican who has to pay the compensation.
When you phone our free 24–hour helpline on 0800 689 0500 you will either speak directly to an adviser or one will call you back as soon as they are available. You will be asked a small number of questions relating to the incident, following which a decision will be made on whether or not you have a valid case. The next step is for us to allocate one of our team of experienced solicitors to guide you through the entire legal process. Remember, for a successful claim to be made, you must be able to produce evidence that the accident was not your fault, but was caused by someone else’s negligence.
What happens next?
Accident Advice Helpline solicitor we appoint to handle your claim will ask you to provide fairly detailed information about the incident, including when, where and how it occurred, who you believe was to blame, photographs of the scene of the accident if relevant, and the names and contact details of any witnesses. It is essential that you seek medical treatment as soon as possible, even if you do not feel the injury warrants it. It is not unusual for symptoms to worsen several hours or even days later, and one of the most important pieces of evidence you can produce is a medical report signed by the doctor who examined you.
Once we have this information, your solicitor will take all the necessary action to ensure that the legal process is concluded as quickly as possible and causes you the minimum amount of stress.
What does it cost?
All our in-house solicitors work on a no win no fee basis, which means instigating a claim for the compensation you deserve will not cost you a penny. If you have suffered an injury as a result of a pub accident call Accident Advice Helpline today on 0800 689 0500.
Date Published: July 27, 2014
Author: David Brown