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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Product liability: Eye products


    When you go shopping at your local supermarket, you expect to return home without any injuries, but accidents can happen at any time, in almost any place, and supermarkets are actually fairly hazardous places. If you’ve suffered a slip, trip or fall, been hit by a falling object from a poorly stacked shelf, or bought a faulty product, you may be entitled to claim compensation.

    Common supermarket accidents: how to prevent slipping in a public place

    The most common types of supermarket accidents are slips, trips and falls and usually, these result from obstructions in aisles, doorways, and slippery floors which are caused by spillages. Shop owners have a responsibility to follow guidelines to prevent accidents in public places and the following measures should help to lower the risk of public place injuries:

    • always ensure that spillages are mopped up as quickly as possible
    • keep doorways, stairwells and aisles clear
    • ensure that shelves are stacked properly
    • use warning signs to alert shoppers about slippery floors and changes in the level of flooring

    Product liability like defective eye products: what is it and can I make a claim?

    You may have encountered stories in the media about people making claims for faulty or defective products they have bought at the supermarket. Product liability relates to quality control and health and safety measures, which are in place to protect members of the public from illness and injury. These measures help to ensure that the items we buy at a supermarket are safe. In almost all cases, the responsibility lies with the manufacturer, as they are responsible for assembling and checking the product before it goes out for sale. In cases where own-brand products are sold, the supermarket must then assume liability.

    Certain products, including toys, food and medicines, can be particularly dangerous. Defective eye products, such as eye drops, for example, can have devastating implications, from temporary pain and irritation, to permanent loss of sight, and even total blindness. Losing your sight will undoubtedly change your life, not just in terms of your quality of life, but also in relation to your employment, your health and well-being and your personal life.

    If you are injured or harmed by a product, like a defective eye product, which is not deemed to be safe, you could claim compensation. Compensation helps to cover the cost of medical care, bridge the gap between wages, and provide for the future in cases where it is uncertain if you will be able to work again. Contact Accident Advice Helpline on their freephone number – 0800 689 0500 – for more advice and information about product liability compensation claims, public place accident claims, and work accident compensation.

    Open Claim Calculator

    Date Published: January 9, 2014

    Author: David Brown

    Category: Eye injury claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.