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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Product liability claim – the facts


    When people buy products, they expect them to have been fully tested by the manufacturer and be safe to use by the consumer. If the product proves not to be safe and causes you injury, you may be able to make a product liability claim. One of the key facts about product liability is that products sold in this country are covered by a key piece of legislation: the 1987 Consumer Protection Act. Part of this legislation governs safety for consumers and could be crucial should you decide to pursue a product liability claim.

    The burden for ensuring that products sold are safe and do not pose a threat falls on the manufacturer – the manufacturer has a responsibility to monitor safety and take action if an issue is found. The wholesalers and shops that sell the products also have a responsibility should the product injure or even damage personal property because it is unsafe. They should not sell any product if it poses a danger to the customer.

    Another key fact is that manufacturers and vendors could be faced with legal action, which in extreme cases could result in heavy fines or even imprisonment, if goods are sold in contravention of consumer and safety legislation.

    By law, any products sold must be safe. The legislation demands that the customer must be warned about any potential risks. Information explaining what these risks may be should be included in the documentation that comes with the product.

    If you have been injured by a product and are seeking to make a product liability claim, you should be aware that there are time limits. Generally the court case can take place up to three years after the product-related injury was suffered; in some cases the time limit is extended to ten years.

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    Incidentally, you do not have had to have bought the product yourself to make a claim. The fact that you were harmed by it gives you grounds for compensation.

    Making a claim for product liability is very complicated and timely; therefore, it is in your own interest to seek expert product liability claim advice. Here at Accident Advice Helpline we have experienced solicitors and friendly staff who will be able to advise you and provide representation for your claim.

    Our dedicated team will identify who was actually liable for your product-related mishap, such as the supplier of the item, the manufacturer, or the vendor you purchased the product from.

    We will also seek out the necessary evidence to back your claim. This could include proof of purchase for the product that caused the injury. A medical report on the injuries you suffered might also prove crucial when it comes to determining the amount of compensation you are offered.

    The best scenario is where liability is accepted and you are offered an acceptable amount of compensation. If this does not happen then your claim will go before the courts, where we can provide representation on a no-win, no-fee basis; no money is required to start your claim. 

    Date Published: October 14, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.