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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Potential accident claims for night-time ticket office workers


    Night shifts are dreaded by many simply due to the havoc they wreak on the body. Entirely confusing the body’s natural clock, causing migraines, blurred vision and lethargy – night-time work is the bane of many workers’ lives.

    As well as the expected health implication with working night shifts, accidents at work in the night can be rife. A combination of tiredness and reduced staffing support is simply a cocktail for work-related accidents such as slips, trips and falls and issues surrounding being overworked.

    Night-time ticket office worker accidents

    As well as the standard work-related accidents and injuries that occur at night, ticket office workers are required to work with the general public in the early hours of the morning. Inevitably, this does mean encountering issues such as dealing with intoxicated customers who may be offensive, inappropriate or violent towards the employee. Sadly, due to ‘skeleton staffing’ on night shifts, some of the general public see this as an opportunity to use threatening or violent behaviour towards the staff member on duty.

    How to handle night-time incidents and injuries

    Regardless of the time of day, if you are in danger or have sustained an injury that has caused you harm, it is essential that you follow your company’s emergency reporting pathway.

    Notify your employer immediately of your injury or affliction and create an incident report to reflect what has happened. If you are able to, take photographs of the event and of your injury and keep these with the details of any willing witnesses as they may be useful should you decide to claim personal injury compensation.

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    Compensation eligibility

    If you have been hurt or sustained an injury working nights at no fault of your own, it is likely that your employer has not met their legal requirements to ensure your health and safety while at work. When this legal obligation isn’t adhered to, you are within your right to attempt to claim compensation against your employer.

    Accident Advice Helpline is a law firm with over 13 years’ experience in dealing specifically with personal injury claims. Whatever your case, you can recuperate safe in the knowledge that your case is being handled by experts.

    Call Accident Advice Helpline today on 0800 689 0500 to discuss your accident at work and receive tailored advice with no obligation to pursue your claim at the end of the call.

    Date Published: January 5, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.