Dealing with any kind of accident or injury can be traumatic, but when you need to make a police compensation claim you may feel particularly vulnerable. The police are there to protect us all, and when they fail to do so—when they do harm instead—it’s difficult to know where to turn. Fortunately, Accident Advice Helpline is here as a source of free, no-obligation advice, so you can get support to work out your legal options. If you want, we can even help you to begin a claim, but that’s entirely up to you.
Intimidation, unreasonable force and neglect
Although the nature of police work means they can’t always be nice, they are required to be civil in their dealings with the public and to respect certain rules. This means that if they question you or arrest you and subject you to interrogation, they must have a good reason to do so. In the latter case, they must offer you the option of having a lawyer present. They cannot threaten you or others with violence. If any of these rules are broken and you suffer lasting psychological distress as a result, you may be able to make a claim.
Sometimes the police can legitimately make use of force to prevent a person from hurting himself or herself or someone else, to detain a subject or to control a crowd situation. This force, however, must be reasonable and proportionate—basically, the minimum needed to achieve their objectives. They never have the right to act aggressively. If you have been injured by police actions that you think were unreasonable, our team can advise you on your rights.
If the police detain you, they have a duty of care towards you. This includes responsibilities like making sure you don’t get dangerously hot or cold, you don’t get dehydrated, and you can see a doctor if you ask to. If you are on medication, this must be made available to you as required. If this duty is not respected and you become ill as a result, you may have grounds for a claim.
It is normally only possible to make a claim within three years of the incident occurring. There is an exception to this for people who are minors at the time, who may claim at any time between their 18th and 21st birthdays.
How it works
If you choose to make a police compensation claim, you will need a good lawyer. At Accident Advice Helpline we have a large number of expert solicitors on our books and we will usually be able to fix you up quickly with one who has experience of similar cases. This makes it much more likely that your claim will be successful.
We take on all our cases on a no win, no fee basis, so you won’t need money up front in order to take action. We’ll work hard to make sure that you win any compensation you’re entitled to. Even the police have to answer to the law.
To discuss your claim with a member of our expert team dial 0800 689 0500 now.
Date Published: January 4, 2014
Author: David Brown