The Parliamentary and Health Ombudsman has highlighted the case of a man with pacemaker problems as part of its report into cases that occurred in the second quarter of the year. Mr Ken Clark was fitted with a pacemaker back in December 2008, but after three years he started experiencing problems with his health, including regular dizzy spells.
While he met with people at Colchester General Hospital he was not able to get a remedy to the problems. His daughter, Elaine Clark, then went to Basildon Hospital for a second opinion for her father. Ken was able to have a minor change made to his pacemaker and his health started to improve as a result.
An apology was finally issued by Colchester General Hospital trust in July. The trust also paid Mr Clark £750 to compensate him for the impact the situation had had on his life. While the case was covered in anonymous form in the original report issued by the Ombudsman, Mr Clark’s daughter has spoken out on the effect the second opinion received from Basildon Hospital had on her father’s life. Other cases were also highlighted in this report by the Ombudsman.
Is it common for problems such as this to be missed?
While we tend to read about similar cases in the newspapers quite often, it is actually relatively rare for them to occur. Most hospitals offer an excellent standard of care at all times. It is merely the bad cases we tend to hear about. Of course there is always the potential for an accident or mishap to sometimes happen. If this should be the case it can lead to substandard medical care for those concerned, as was the case with this patient’s pacemaker problems.
Source: Gazette News