How much could you claim?

Find out in 30 seconds...
Injured in the last 3 years?
Was the accident your fault?
Did you recieve medical attention?
Please tell us where you were injured
  • Please enter your full name
  • Please enter a valid name
  • Please enter your telephone number
  • Please enter a valid telephone number
  • Please read our Terms & Conditions

    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Optician injury advice


    At Accident Advice Helpline we deal with accidents of many different kinds, and if you need optician injury advice we’re happy to help. Our highly trained staff are just a phone call away and in most circumstances they will be able to tell you straight away whether or not it’s possible for you to make a compensation claim for your injury. This advice won’t cost you anything and it won’t place you under any obligation—what you do next is entirely up to you.

    Types of optician injury

    Common injuries sustained during visits to the optician include the following:

    • Direct bruising or other damage to the eye because it has been accidentally poked during tests.
    • Damage to the surface of the eye caused by trying out contact lenses without adequate advice.
    • Eye infections resulting from poorly sterilised equipment or equipment used for multiple patients when it should have been thrown away after a single use.
    • Slips, trips and falls caused by slippery floors or clutter, often affecting visitors who are unable to see very well because of treatment they have just received.

    What to do if you are injured

    The first thing to do if you suffer an injury like this is to see a doctor, because even minor eye problems can become dangerous very quickly if you are not properly treated and you happen to be unlucky. This will also mean that there’s a record of your injuries that can be used in advancing your case.

    You can make a compensation claim at any point in the three years following your accident (longer if you were a child at the time), but it’s often better to do so early whilst the details are fresh in your memory. If, for any reason, you don’t feel up to this, make careful notes about what happened so you can keep your options open.

    Taking legal action

    One of the most important pieces of optician injury advice we can give is that the law in this area can be complex so make sure you have an appropriately skilled solicitor working on your behalf. We recommend a specialist medical negligence solicitor and we can provide you with one on a no win, no fee basis, maximising your chance of success.

    Open Claim Calculator

    Opticians, like other medical professionals, are required to have medical liability insurance, which means that you won’t be taking money from them personally if you win your claim and you should be able to get your money in a single instalment. Compensation can include money to help make up for your suffering, money to cover your expenses and lost wages if you couldn’t work for a while, and money to help you in the long term if you are left with permanent damage to your sight.

    Winning compensation can never really make up for what’s happened to you but it can do a lot to alleviate related problems, ease your financial concerns and provide you with closure.

    Date Published: October 28, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.