Eye problems can be very painful and can have a significant impact on how you live your life, so if you’ve been unlucky enough to be injured in this way by someone who was supposed to be helping you, you may want to make an optician accident claim. A successful claim of this kind can ensure that you’re not left out of pocket because of your accident, give you money to help you cope with what has happened and ensure that the optician in question is more careful in the future.
When can I make an optician accident claim?
If you have suffered an injury to your eye, or eye infection, or a more everyday accident such as a fall when visiting an optician, and you think somebody else was at fault, give us a call at Accident Advice Helpline and we will let you know, free of charge, if we think you have a legitimate claim. For this to be the case it’s important that less than three years have passed since the accident happened (unless you were a child then) and that you saw a doctor straight after your accident, so there’s a medical record of what happened to you. Even if the optician present gives you immediate aid it’s best to see a second, independent medical professional in a situation like this.
Just as when you see a doctor or dentist you have a right to expect a reasonable standard of care from your optician, which means that you may be able to claim if you suffered an accident due to lack of proper care or support, just as you can if a direct action led to your injury. This could apply, for instance, to a situation where you have been given contact lenses for the first time but not taught how to put them in and take them out or how to sterilise them properly.
How do I make a claim?
Kicking off the claims process couldn’t be easier. Just phone our 24-hour helpline on 0800 180 4123 and have a chat with our friendly staff, who will explain your options. When you’re ready to go ahead we’ll connect you with one of our in-house medical negligence solicitors, who specialise in cases of this type.
All our solicitors work on a no win, no fee* basis, bringing first rate legal assistance into everybody’s reach. What’s more, they’re willing to communicate by phone or email, making them much more accessible than traditional solicitors if you have a busy work schedule or if you have difficulty getting around, perhaps as a result of your accident. Large print or Braille copies of any important documents that you need to sign can be arranged if required. Just let us know what you need and we’ll do our best to make the claims process as easy as possible for you. We can’t guarantee success but we can promise you respectful, professional treatment that gives you the best possible chance of it.