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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Optician accident claim


    Eye problems can be very painful and can have a significant impact on how you live your life, so if you’ve been unlucky enough to be injured in this way by someone who was supposed to be helping you, you may want to make an optician accident claim. A successful claim of this kind can ensure that you’re not left out of pocket because of your accident, give you money to help you cope with what has happened and ensure that the optician in question is more careful in the future.

    When can I make an optician accident claim?

    If you have suffered an injury to your eye, or eye infection, or a more everyday accident such as a fall when visiting an optician, and you think somebody else was at fault, give us a call at Accident Advice Helpline and we will let you know, free of charge, if we think you have a legitimate claim. For this to be the case it’s important that less than three years have passed since the accident happened (unless you were a child then) and that you saw a doctor straight after your accident, so there’s a medical record of what happened to you. Even if the optician present gives you immediate aid it’s best to see a second, independent medical professional in a situation like this.

    Just as when you see a doctor or dentist you have a right to expect a reasonable standard of care from your optician, which means that you may be able to claim if you suffered an accident due to lack of proper care or support, just as you can if a direct action led to your injury. This could apply, for instance, to a situation where you have been given contact lenses for the first time but not taught how to put them in and take them out or how to sterilise them properly.

    How do I make a claim?

    Kicking off the claims process couldn’t be easier. Just phone our 24-hour helpline on 0800 180 4123 and have a chat with our friendly staff, who will explain your options. When you’re ready to go ahead we’ll connect you with one of our in-house medical negligence solicitors, who specialise in cases of this type.

    All our solicitors work on a no win, no fee* basis, bringing first rate legal assistance into everybody’s reach. What’s more, they’re willing to communicate by phone or email, making them much more accessible than traditional solicitors if you have a busy work schedule or if you have difficulty getting around, perhaps as a result of your accident. Large print or Braille copies of any important documents that you need to sign can be arranged if required. Just let us know what you need and we’ll do our best to make the claims process as easy as possible for you. We can’t guarantee success but we can promise you respectful, professional treatment that gives you the best possible chance of it.

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    Date Published: October 28, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.