An elderly patient has told how he was left without food or drink for 20 hours after his hospital operation was delayed on a day when temperatures soared to 30C.
Colin Sargent claims he felt hot and dizzy and was becoming dehydrated while waiting for his operation at Bristol’s St Michael’s Hospital.
The 75-year-old told the Bristol Post he had been told not to eat or drink from 10pm the night before the operation to close a hole in his eardrum. It was scheduled for between 7am and 3pm but Mr Sargent, of Stapleton, Bristol, was not seen until 6.15pm.
Mr Sargent said he had been left waiting while younger people had arrived after him and had the same operation.
He said: “No one could tell me why it wasn’t happening and I was becoming
very dehydrated. The nurses were kind and asked if I was OK but I had started to feel hot and dizzy.
“One of them rang down and asked if she could give me some water but was told she couldn’t.
“She brought me a polystyrene cup with a half inch of water at 4pm and told me I could only wet my lips. As I had recently had a pacemaker fitted, I thought I would be made a priority but no one knew what was going on.”
Put on drip
Following his operation Mr Sargent was put on a drip and kept in hospital overnight.
The chief operating officer at University Hospitals Bristol NHS Foundation Trust, James Rimmer, said he was “concerned” to hear that Mr Sargent was unhappy with his experience at the hospital.
He said the Trust was committed to providing the best possible care for all patients.
Mr Rimmer added: “Mr Sargent has not raised his concerns with the Trust. We recommend that any patient with concerns about their treatment speak to the Trust’s patient support and complaints team, so that a thorough investigation can take place and any outstanding issues can be resolved.”
Source: Bristol Post
Date Published: July 25, 2013
Author: David Brown