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Non-fault accident claim services


Accident Advice Helpline offers support to innocent victims of accidents in their quest to obtain compensation for their injuries.

Our non-fault accident claim services include practical and emotional support for our customers, from the initial phone call to our helpline, to the end of what can sometimes be a long, stressful process.

To clarify exactly what we can offer, we have put together a list of the services that make us one of the best personal injury law firms in the UK.


Our non-fault accident claim services

  • A comprehensive and informative website

Our website is full of useful information to help guide you through the process of claiming compensation, and on it you will find our 30-second test™. If you input some basic details about your accident and injuries, the results will let you know if you have a legitimate claim, and give you an idea of the amount of compensation you could receive.

  • Dedicated helpline

The helpline is staffed by specially-trained advisers who will carefully guide you through the process of making a claim, and then let you decide whether you want to continue, with no pressure and no obligation. They are there to answer all your queries, put your mind at rest, and keep you regularly updated if you do continue with a claim for compensation. If we can’t take your call then leave your contact details, we always call back.

  • Specialist lawyers

One of the most important of our non-fault accident claim services is the recommendation for  a specialist personal injury lawyer to deal with your case. We have a strong team of in-house lawyers who all operate on a basis of no win no fee, and have past experience of personal injury claims.

By working on this basis, we offer our customers access to the justice system that might otherwise not be available to them, as there is nothing to pay to start a claim for compensation.

  • Out-of-pocket expenses repaid

If you need to travel in connection with your case, to a medical assessment or to your solicitor’s office for example, you should be able to claim back all relevant expenses. These can be added to the final claim total if you keep all the receipts.

  • Caring, supportive staff

Previous customers often comment on how supportive our advisers are, and the fact that our staff genuinely care about their customers. This is one of the factors that has given us our enviable reputation for excellent customer service, and made our non-fault accident claim services second to none.


Make a claim today

We hope that these points have enabled you to see the benefits of claiming compensation using the non-fault accident claims services we provide, and that you will phone our advisers for some no-obligation expert advice.

So for expert legal advice about a possible claim call Accident Advice Helpline today on 0800 689 5659.