Mediation has already been used with success in divorce cases where it has had good results in avoiding what could be a contentious situation. Now the NHS is all set to launch an NHS mediation service with the hope that it could achieve excellent results too.
The NHS mediation service will be provided in partnership with another body, the Centre for Dispute Resolution. It aims to bring about an opportunity for the patient and the healthcare provider to sit down and have a face-to-face meeting to discuss the patient’s issues and concerns. There is no requirement to go through this process if you feel you have an issue that may result in compensation being a possibility, but it is hoped that some people will try mediation instead of going straight to court.
There is a possibility that financial compensation agreements can be reached through the mediation service as well as other outcomes that do not involve compensation. Each individual case will be dealt with according to the facts of the case and the patient will have a chance to speak to those involved. A mediator will be present who is fully accredited in the process and provides a go-between and a professional presence in the situation for both parties.
Does mediation mean there is no opportunity to launch a compensation claim?
No, this is not the case. It has been pointed out that the service will not mean the legal rights of anyone involved will be set aside. Rather, it provides an additional service in the hope that agreements can be reached without a case reaching the court room. However if this does not work it is still possible to go through with a court case so the patient may be able to win a compensation claim if it is deemed appropriate.
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It can be impossible to know where to turn in situations like these, especially if you have been through a tough medical situation and you are wondering whether you can bring a no win, no fee* case against those you believe were negligent in their care of you. If you feel this sounds familiar and your case occurred during the last three years, contact Accident Advice Helpline now on 0800 689 0500 to find out more and to speak to a professional injury compensation lawyer. It could be the best decision you make today.