New duty to apologise is positively received by lawyers

The Association of Personal Injury Lawyers has welcomed news that medical staff and those involved in social care have a legal duty to apologise if something should go wrong during the care process.

The new law is designed to make sure those patients and individuals affected in a variety of cases receive the apology they want. Quite often this has not been the case in the past, with medical trusts and other organisations within this field remaining silent when a case comes to light and a complaint is made.

This will no longer be the case with the new law, since it puts a duty of responsibility onto those who were involved in some way in the caring process. According to reports the expectation is for the new law to come into effect for every part of the NHS from November 2014.

Further to this, other bodies providing care for the public will be required to meet the new law from April next year (2015). No doubt many will be glad such a requirement has now been brought in, as it could save people from going through a tough process to receive any kind of apology at all.

What difference does an apology make?

It can make the world of difference to those who have suffered unnecessarily or who have known relatives or friends who have received poor care or who have even died in a situation that could reasonably have been prevented.

It is hoped that when these situations do occur, the need to apologise and provide an explanation of the individual situation will lead to fewer mistakes being made with other people in the future. Most often this is the real desire many people have, to see fewer errors made.

Do you need advice regarding a similar situation?

Accident Advice Helpline can get you the assistance you need if you should find yourself in this kind of situation. It can be a difficult and emotional time, but if you contact us within three years of being in that situation, we may be able to assist you.

Call the free 24/7 enquiry line (0800 689 0500 from a landline or: 0333 500 0993 from a mobile) to speak to a professional injury compensation lawyer today. This is the first step in discovering the facts of your situation and determining whether proof of negligence is evident. Call us today and get the facts straight from now on.

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