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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    My employers won’t take my claim seriously


    Suffering an accident at work is bad enough without you having to think, ‘My employers won’t take my claim seriously.’ All UK employers have a duty to protect the health and safety of their employees and to respond properly to accidents.  If this isn’t happening, they may well be in breach of the law. You will have to take matters into your own hands to resolve the situation, but we will be here to help you.

    Our advice line is available all day and night and is just a phone call away. Not only will our advisors help you to understand your legal situation, they will offer you the chance to talk to a solicitor and make a compensation claim. There will be no upfront charges to you and if you win your case, it is likely that your employer will have to pay the legal costs.

    Your employer’s duty

    If you have an accident at work, your employer has two key legal duties. The first is to ensure that the accident is recorded in the company accident book. The second, if you are significantly injured, is to make a report to the Health and Safety Executive (HSE).

    If your employer has failed to do these things, you can make a report to the HSE yourself through the easy-to-use forms on their website. Take the details of any colleagues who witnessed your accident; your solicitor can arrange for them to submit statements in support of your claim. Photographs of the area where your accident happened can also provide useful evidence and if possible you should try to get hold of any relevant CCTV recording.

    Bullying and harassment

    If you are threatened with losing your job, or if you encounter any other kind of workplace intimidation because you want to make a claim, talk to your solicitor. You can also investigate your options under any internal grievance system that your company has, or you can talk to the arbitration service ACAS, which specialises in resolving disputes between employers and employees. You don’t have to put up with bullying behaviour. If it causes you serious stress, you may be entitled to additional compensation to take account of that.

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    Making a claim when your employers won’t take your claim seriously

    Making a claim is all the more important when your employer isn’t taking the situation seriously.  This is because it can force them to take action, making the workplace safer for others. Most employers have insurance to cover payouts to employees, but they will be at risk of losing that cover if they can’t prove that they are working to improve health and safety in future. As well as providing a safe environment, it is an employer’s duty to provide adequate training and support to help employees to stay safe.

    Making a claim with the help of our advisors is simple and means you will have all your bases covered. Most of it can be done over the phone and it is unlikely you will have to face your employer in court. You have the right to have your safety taken seriously and we will help you to stand up for yourself.

    Date Published: August 13, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.