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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Making a public liability claim

    Making a public liability claim

    If you have suffered as a result of somebody else’s negligence or carelessness, you would be well advised to consider making a public liability claim. Public liability is that part of the law that entitles you to a reasonable expectation of safety as you go about your business. Accident Advice Helpline specialise in helping people who have been injured or have suffered an unacceptable degree of stress due to other people’s failings.

    A valid claim

    In order to use this part of the law, you will first need to make sure that you have a valid claim. In most cases, this means that the incident must have occurred within the past three years. If you were a child at the time, the three-year period begins at your 18th birthday. You will also need to have medical evidence of your suffering. In most cases, this simply means that you will need to have seen a doctor or a qualified therapist. In some cases independent assessments are needed, but we can help to arrange these.

    Where to begin

    When you call our advisors, they will normally be able to let you know straight away if your claim is valid. They are available 24 hours a day, seven days a week, so you can do this whenever you’re feeling up to it. As well as talking you through the details of your claim, our advisors will be able to give you some idea of how much compensation you could be entitled to.

    Open Claim Calculator

    Calling us costs nothing, even if you decide not to go ahead with a claim. If you remain keen on making a public liability claim, we’ll put you in touch with an appropriately skilled solicitor. We work with solicitors all around the country, so we can quickly find the right person for you. You won’t have to queue or pin your hopes on a non-expert. Distance is no object, as we’ll arrange for you to be able to communicate with your solicitor by phone.

    What happens next?

    Once you have a solicitor, your claim can be formally submitted. Your solicitor will go through any evidence you’ve managed to collect and will often be able to help you find more. They will handle the paperwork and you can let them know how closely informed you’d like to be. Depending on how the case develops, they may advise you to settle out of court in order to get your money more quickly and easily.

    Compensation in a public liability case normally comes out of the other party’s insurance, which means that you will get your money all in one go instead of having to wait as it is paid in instalments. You should be compensated for your suffering and any expenses incurred as a result, and also given some money to help with any ongoing costs related to what happened. We will normally take our fee from the other side, so you won’t have to worry about paying legal costs. You can then put the whole business behind you and look to the future.

    Call us today on 0800 689 0500 to get started.

    Date Published: October 8, 2013

    Author: David Brown

    Category: Personal injury claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.