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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Making a successful claim


    If you have been the victim of an injury caused by an accident that was not your fault, you may well be entitled to claim compensation against the liable party. To do so, you will need to make a personal injury claim against the person or company responsible. However, the success of such a claim is not guaranteed and in order to achieve the maximum compensation there are several issues to address. Below are some of the most important elements involved in making a successful claim.

    A successful claim depends heavily on being able to provide substantial evidence that proves the cause of the accident was not your fault. In order for the third party to accept liability, the evidence regarding the accident must clearly show it was they who were at fault. The best way of doing this is to gather as much detailed information as possible, as early as possible. The type of information required includes the location, date and time of the accident; what caused the accident and the events before and after it occurred, Details of any witnesses or other people who were involved should be noted, including names, contact numbers and addresses.

    Witnesses can be very beneficial to building a strong case. A single picture or series of pictures can tell a whole story, so if you’re able to take photographs at the scene, this will also dramatically help. If you are unable to take details, perhaps due to the injury you have sustained, ensure that someone present can do it on your behalf. Information gathered at the time of or shortly after the incident will be more convincing if the case eventually goes to court.

    After the event, ensure that you have copies of any medical reports, doctor’s notes, prescriptions, diagnosis, loss of earnings and expense receipts associated with them. Being unable to produce receipts for costs incurred will reduce the chances of being reimbursed when a final settlement is agreed. Keep all this information together in an organised folder. The clearer the notes and evidence is to read, the quicker the entire process will be completed. The more well-organised and relevant the evidence you produce, the better the chances you have of making a successful claim.

    As soon as you are able, contact a reputable and professional claims solicitor, such as Accident Advice Helpline. Remember, we are here to firstly ensure your claim is properly documented and secondly to advise whether your claim is viable and how best to proceed. Our claims solicitors will be able to offer free, expert advice on your situation and what you should do next. By discussing the case with a specialist solicitor, you can be sure you have covered everything you need to make a successful claim. At this point you should consider instructing a solicitor to represent you and take your compensation claim to the third party. With legal support, your case will hold more weight and will be presented in the appropriate manner. In addition, if a settlement cannot be agreed early on, your solicitor will be able to take the case to the courts, if necessary.

    Open Claim Calculator

    Date Published: September 26, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.