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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Why you should make an insurance claim

    There are times when people may want to say “Let’s not get the insurance company involved”. The idea being that this could be privately settled.

    Do not be tempted by people who offer you this as the likelihood is you will end up getting less than you would if you properly made an insurance claim.

    It is important to know why you should make an insurance claim and equally how to do so properly.

    Getting the details right

    Details are the crucial aspect of any insurance claim. It is important to check carefully and to make sure everything is filled out properly and accurately. For example there have been reports of parents who let their children drive their vehicles without informing the insurance company. This is technically fraud and it is not advisable!

    It is important to be as honest as possible while writing an insurance claim. However, while you can get a broad idea of the amount of damage caused and the cost involved it helps to talk with someone who is experienced.

    Open Claim Calculator

    Talking with a legal representative before you talk to your insurer can give you a more accurate idea of these costs and the amount of compensation you could be entitled to.

    Are you responsible?

    Another thing to check is if you are directly responsible. If you agree to an excess in order to reduce the cost of your insurance then it is up to you to pay that amount. There is also the additional paperwork for something that you are ultimately responsible for. This is why it is important to carefully gauge the amount you are prepared to pay for when agreeing to an excess.

    What is the time limit?

    Most claims have a six month time limit. However you should not assume that this is a rule set in stone. Some companies will have shorter limits and this will be written into your policy agreement so always check this before you sign up for an insurance policy.

    An inspector calls

    Insurance companies will usually send round an inspector to check any claims. This is standard practice and if you have a valid insurance claim you shouldn’t have anything to worry about. However if you feel that an inspector is treating you unfairly then you have every right to complain to the insurance company regarding any unreasonable behaviour on their part.

    Why you should contact Accident Advice Helpline

    There are numerous reasons why it is sensible to call Accident Advice Helpline before you file an insurance claim. The first is that we can give you an idea of whether you should pursue a claim and give you an idea of how much you could realistically claim for.

    The second is that an insurer may not necessarily be able to get you this as they often look to settle claims quickly.

    Our helpline is available 24 hours a day so there is always someone available to discuss your claim and how your individual circumstances will affect it.

    With over 13 years of experience we have the right people on hand to give you the advice you need and help you get the compensation you deserve.

    Date Published: October 21, 2013

    Author: David Brown

    Category: Insurance Claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.