The vast majority of professionals that work for the ambulance service do an excellent job in very difficult conditions. There are occasions, however, when lapses occur which constitute negligence. This guide is intended for those who need to know how to make a claim against the ambulance service, if they or a loved one are the victim of such negligence.
What you can claim for
There are a number of factors that could lead to a claim against someone who has proven to be negligent while working for the ambulance service. These can include:
- Improper communication – Every second can count so improper communication can at times prove fatal.
- Misreading symptoms – Treating the wrong condition can end up making a condition worse.
- Not giving treatment – In some cases not fitting a neck brace or not giving someone the medication they need could result in severe complications or negatively impact on their lives in the long term.
- Not taking the patient to hospital – In some cases staff may misread symptoms and decide not to take a patient to hospital.
The difference between negligence and an honest mistake
One of the difficulties in learning how to make a claim against the ambulance service is that sometimes mistakes can happen that cannot be attributed to negligence. Equally, complications can occur that are nobody’s fault and cannot be attributed to the ambulance staff tending to a patient.
The difference is in proving that someone deliberately cut corners or did not properly appreciate the severity of a situation. This is when you need to have someone who is experienced enough to not only know the difference, but also be able to prove it.
Why you should contact Accident Advice Helpline
Accident Advice Helpline has been representing clients in compensation cases for many years and is endorsed by experienced consumer rights champion Esther Rantzen. As well as allowing clients to claim for negligence, lost wages and so forth this has also helped to highlight issues regarding standards of care and help to improve those standards, hopefully reducing the number of negligence cases in the long term.Open Claim Calculator
If you would like to know more, Accident Advice Helpline is available 24 hours a day and there is always someone to talk to about your claim. We have a large team of experienced professionals who can guide you through the process and help you get the compensation you deserve. You can call them for free from your landline on 0800 689 0500.