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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    How to make a claim against the ambulance service


    How to make a claim against the ambulance service

    The vast majority of professionals that work for the ambulance service do an excellent job in very difficult conditions. There are occasions, however, when lapses occur which constitute negligence. This guide is intended for those who need to know how to make a claim against the ambulance service, if they or a loved one are the victim of such negligence.

    What you can claim for

    There are a number of factors that could lead to a claim against someone who has proven to be negligent while working for the ambulance service. These can include:

    • Improper communication – Every second can count so improper communication can at times prove fatal.
    • Misreading symptoms – Treating the wrong condition can end up making a condition worse.
    • Not giving treatment – In some cases not fitting a neck brace or not giving someone the medication they need could result in severe complications or negatively impact on their lives in the long term.
    • Not taking the patient to hospital – In some cases staff may misread symptoms and decide not to take a patient to hospital.

    The difference between negligence and an honest mistake

    One of the difficulties in learning how to make a claim against the ambulance service is that sometimes mistakes can happen that cannot be attributed to negligence. Equally, complications can occur that are nobody’s fault and cannot be attributed to the ambulance staff tending to a patient.

    The difference is in proving that someone deliberately cut corners or did not properly appreciate the severity of a situation. This is when you need to have someone who is experienced enough to not only know the difference, but also be able to prove it.

    Why you should contact Accident Advice Helpline

    Accident Advice Helpline has been representing clients in compensation cases for many years and is endorsed by experienced consumer rights champion Esther Rantzen. As well as allowing clients to claim for negligence, lost wages and so forth this has also helped to highlight issues regarding standards of care and help to improve those standards, hopefully reducing the number of negligence cases in the long term.

    Open Claim Calculator

    If you would like to know more, Accident Advice Helpline is available 24 hours a day and there is always someone to talk to about your claim. We have a large team of experienced professionals who can guide you through the process and help you get the compensation you deserve. You can call them for free from your landline on 0800 689 0500.

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    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.