A BBC Inside Out East investigation has discovered that a third of beauty salons in Buckinghamshire and Bedfordshire are not following industry safety guidelines and carrying out patch tests before eyebrow tinting, which could lead to an eyebrow tinting burn.
Teenager Harleigh Kay from Luton was left with an eyebrow tinting burn after going for an eyebrow wax and tint. She ended up in hospital after her face and throat swelled up and she struggled to breathe. The American Nail Bar in Luton, where she had the treatment, waxed her brows before carrying out the tinting – this is dangerous as it leaves the pores open. They also failed to carry out a patch test, where a swab of dye is put on the skin behind the customer’s ear 24 hours before the treatment, to check for allergies.
Whilst the salon admitted liability, they said they have been carrying out eyebrow tints and waxing for over nine years, and that patch tests were usually carried out. They said they were ‘very sorry’ that Harleigh thought she had received poor treatment, but that they ‘believed this not to be the case.’ Compensation is still to be agreed.
During the BBC investigation, half of the 20 salons visited in Milton Keynes book an appointment without offering a patch test 24 hours beforehand, with several salons only mentioning patch testing when prompted.
Have you been injured by a beauty treatment?
Treatments such as hair colouring and eyebrow tinting can cause serious allergic reactions if patch tests are not carried out beforehand, as there is no way to know how you will react to the dye. Salons should always test anything to be used on the skin – such as dye or facial products – before using, to ensure that you don’t have an allergic reaction. If you do react badly and patch testing was not carried out, you can report the salon to your local trading standards team, and you may be able to make a claim for compensation by contacting a personal injury lawyer.
Claiming compensation for beauty treatment injuries
If you’ve been injured by a negligent beauty salon, call Accident Advice Helpline. Whether you’ve contracted an infection from unhygienic conditions whilst being waxed or have been burnt after eyebrow or eyelash tinting, we can help. Our professional personal injury lawyers work on a 100% no win, no fee* basis, and you can receive confidential, no-obligation advice by calling our freephone helpline. So there’s no commitment to proceed with a claim. We come highly recommended by our patron, TV personality Esther Rantzen, and it’s easy to see how much you could claim – just take the 30-second test on our website right now. Then call us – we’re open 24/7 – to speak to a member of the team.