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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Level crossing accident counselling


    If you are the victim of a level crossing accident that was not your fault, you need the right kind of help and support including, potentially, level crossing accident counselling.

    What is a level crossing accident?

    A level crossing is a brief intersection where a public road and a train track meet. Trains often travel extremely fast at this point, in close proximity both to pedestrians and to road vehicles, and there is potential for collisions. Therefore, it is essential that signal systems, warning lights and protective barriers are kept in good condition by the person or authority responsible for them. If these elements are not maintained, the duty of care has been compromised and, as the victim of an accident, you may be eligible for compensation.

    It is not only physical damage that can occur in level crossing accidents, because psychological trauma is also common. This type of accident, even when not resulting in serious physical injury, can cause significant mental problems such as a fear of using level crossings. If this is the case, your doctor may decide to refer you for level crossing accident counselling.

    Who do I talk to?

    If your doctor does refer you for counselling, it is likely that you will be paired with an NHS counsellor. However, this is not the only option. If you prefer to seek private treatment, or if there are no available appointments on the NHS, it may be necessary to consult with a private counselling service. This is a personal choice, and it does involve fees – NHS treatment is available at no charge.

    How much will it cost?

    If you have been referred for counselling by a GP, there is a chance that you may be able to recoup the costs of private treatment and other expenses. The experts at Accident Advice Helpline can support you with this process, evaluating the details of your case and making a claim for financial compensation on your behalf. We cannot pay for your treatment but we can fight to get the fees, or a portion of the fees, for private treatment reimbursed. This is why it is so important to build up a strong case, with photographic evidence both of your injuries and of the negligence that caused them. Our expert lawyers work on a no win, no fee basis so you won’t have to pay upfront charges either.

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    Can I make a claim?

    You are eligible for compensation if the level crossing accident occurred within the last three years and was the result of negligence by a third party; usually the organisation responsible for the maintenance of the level crossing. You will need to give a personal account of the accident and provide as much evidence as possible to support your claim for compensation. If you have received, or are due to receive, treatment from a private counselling service, and would like help recovering the costs, call one of our friendly advisors direct today on 0800 689 0500. We operate a free 24-hour helpline so do not hesitate to get in touch and arrange a consultation.

    Date Published: October 28, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.