When you purchase a new kitchen appliance, you expect that it will have gone through extensive testing and checks to ensure it is compliant with United Kingdom safety standards. In most instances, manufacturers follow this process and by the time the product reaches the shelves, it is safe enough for public use. However, accidents do occur and dangerous products sometimes slip through the cracks and are sold to consumers. Those who have an accident and have a personal injury because of a faulty kitchen appliance may be entitled to make a personal injury claim. For example, if the injury was caused as a result of a defective blender that caught fire and burned you, you could make a personal injury claim against the manufacturer or the company that sold it to you. It is important to understand the following kitchen appliance accident advice.
Actions to take if injured
To place a successful claim, you must be able to prove that another person or company was responsible for the injury. Therefore, as soon as the injury occurs, you should report the accident to the responsible party (manufacturer or retailer). In addition, note down the details and take all witness names and addresses, and take photos of the faulty product. Additionally, make sure to keep the original purchase receipt for the product as it could be used for evidence. If you will be using the compensation from the claim to cover prescription costs and medical travelling expenses, make sure to keep all receipts for reimbursement. Once you are ready to file a claim, contact Accident Advice Helpline by calling our free 24-hour helpline at 0800 689 0500 for additional assistance regarding the process and estimate of compensation.
Starting a claim if injured
The best way to acquire advice is to immediately call the expert advisors at Accident Advice Helpline that can assist you with the process and determine if you have a valid claim. When a kitchen appliance accident occurs, you must file a claim within three years following the accident, so it is critical that you speak to a professional quickly to ensure all paperwork is in order.
In addition, it may be beneficial to double-check the United Kingdom Trading Standards website as it contains all product safety recalls that have been recently entered. The website provides information to consumers, schools and businesses on centres to reach for more information, as well as advice for your specific situation. This local service manages complaints and other inquiries for residents and traders.
Depending on the severity of the defect, personal injury claims because of a faulty kitchen appliance can become large cases. The manufacturer must be able to prove that they have run quality checks and required testing of these products. If there are discrepancies because of this paperwork, the case could go quickly and smoothly due to manufacturer negligence. Although these cases sometimes make it to court, the majority of them are settled before they reach this stage, and an agreement is reached between the two legal teams. Accident Advice Helpline can connect you with a solicitor who manages the case on a no win, no fee* basis and can take the case to the next level.Open Claim Calculator