Recent statistics published by the Citizens Advice Bureau revealed that between April 2012 and March 2013, almost 250,000 consumers had cause to complain about faulty products. The estimated total cost for these complaints came to approximately £225 million. Around 10 per cent of the complaints ultimately led to processes of mediation, arbitration and court proceedings, making up roughly 80 per cent of the above mentioned total cost.
Common faulty goods accidents
Defective electrical home appliances accounted for 38 per cent of complaints. Injuries resulting from such appliances ranged from electrocutions and/ or burns to damages caused by flooding (faulty washing machines). Explosions (faulty gas appliances) and subsequent fires were also responsible for many injury and damage claims.
Many accidents at work also involve faulty equipment. Such faulty goods accidents may not only result in immediate injuries, but could also cause time-delayed, long-term conditions such as, for example, vibration white finger or occupational deafness.
Making claims for injuries by faulty products
If you received injuries or damages by a faulty product accident within the past three years, you may be able to claim:
- Personal injury compensation
- Compensation for costs involved in repairs/clean-up efforts
Depending on circumstances, you may also be able to claim for compensation for loss of earnings, stress/anxiety and/or loss of enjoyment. Stress, anxiety and loss of enjoyment are, however, extremely hard to prove and claim for.
Getting help with claims
Accident Advice Helpline is a law firm specialising in cases of personal injury claims. The help line is available 24/7 via the free-phone number on 0800 689 0500. Advisers are friendly, experienced and extremely helpful. They will discuss your claim potential with you and, if eligibility is established, ensure your case will be dealt with by a legal professional with sufficient experience in the field to successfully conduct your case.