You might think that any injured in a fire abroad claim would need to be made in the country where the fire happened, but in fact you can still start a claim like this from the UK, and Accident Advice Helpline can assist you. Our lines are open 24/7 so you can call us whenever it’s convenient. If you tell us what has happened and answer a few simple questions, we’ll usually be able to tell you there and then if it’s possible for you to claim. We won’t put any pressure on you and we won’t charge you for the call even if you decide not to get our help to claim – we’ll just outline your options so that you can make an informed decision.
About the fire
It’s usually only possible for you to make a claim for being injured in a fire abroad if you do so within three years. You will need to have been treated for your injuries by a qualified medical professional, even if they were minor. Because every country has different regulations governing who can file medical reports, and because a court may not always consider them reliable, it’s a good idea to see your own doctor when you get back. In the meantime, you can take photographs of your injuries to help support your case.
If you booked your holiday through an agency and the fire happened in your hotel or on an agency-organised activity, it will usually be the agency that is legally responsible. If you booked privately, you may have to bring a claim directly against the hotel or other location where the fire happened. This can often take longer but it is still quite possible. A good solicitor will take care of the paperwork for you.
Finding a solicitor
In order to pursue a case like this you will need good legal representation, preferably from somebody who has experience dealing with accidents that took place abroad. At Accident Advice Helpline we have a network of highly trained solicitors based right across the UK and we can find the right person for you. Unlike smaller organisations, we can also do it quickly.
We only deal with cases on a no win, no fee* basis. This means that you won’t need money to start a claim and if you lose, you won’t have to pay us at all. It’s a system that puts claimants on an equal footing and gives everybody access to justice.Open Claim Calculator
What compensation could do
In a burns case, compensation can be particularly important because it can cover the cost of ongoing specialist treatment. If your doctor thinks you need it, you may also be able to get money to cover the cost of counselling to help you get over the trauma of being in the fire. Accident compensation is designed to help you get back in control of your life and, where possible, put the stress of what happened behind you.
To discuss your claim with a member of Accident Advice Helpline’s expert team dial 0800 689 0500 now.