An improved fleet safety training experience is helping to prevent thousands of at-work road accidents.
The Royal Society for the Prevention of Accidents (RoSPA) recently improved and streamlined its fleet safety training. The RoSPA Fleet Safety (RFS) division now offers a number of training options, from managing a fleet to assessing drivers.
Every year, more people are killed or injured due to road accidents during work time than in all other work accidents combined.
Delivering more interventions
Following a re-brand and reorganisation over the past year, the RFS is now training a record number of delegates.
As part of the improved customer service experience, RFS has developed a Live Chat function on RoSPA’s website. This will let its customers talk directly with expert staff to advise and answer any queries without long phone calls.
Following on from this success, RoSPA is now looking to work with vehicle technology companies to help clients better manage their occupational road risk.
RoSPA will not be resting on its laurels though, says Frances Richardson, director of operations, who adds the charity is always looking at ways to improve.
She says with RFS customers looking at ways to protect people on the road from the devastation of tragic accidents, they need to be at the heart of everything RoSPA does.
Any financial surplus made from RFS courses and training is being channelled straight back into the delivery of RoSPA’s core mission statement of saving lives and reducing injuries.
Date Published: February 18, 2016
Author: Jonathan Brown