Holidaymakers staying at the three-star all-inclusive Club Mac resort in Alcudia, Majorca had something included with their holiday which they didn’t expect – sickness and diarrhoea. Over 60 people suffered sickness and diarrhoea after staying at what has been dubbed the ‘hotel from hell.’
Tour operators reportedly offered £500 in compensation to those who had fallen ill whilst staying at the hotel from hell between May and September 2014, but holidaymakers were urged not to be ‘fobbed off’ at the token sum. Complaints about hygiene and safety at the resort were not taken seriously by the hotel or tour operators, with similar complaints dating back to 2011.
Holidaymakers expressed concerns about general hygiene as well as food safety and hygiene issues relating to the swimming pool. Despite these concerns, tour operators including Jet2.com, Thomson, Thomas Cook, Falcon and First Choice continue to feature the resort. Food poisoning and gastric illnesses are serious matters, but hopefully those affected by illness will be able to claim the compensation they deserve.
Have you suffered food poisoning on holiday?
Whether you’re on holiday with friends or the entire family, the last thing you want is to become ill abroad. Food poisoning or gastric illness can cause serious symptoms including nausea, vomiting, diarrhoea, stomach pains and fever. In some cases you may even require to be hospitalised, and children and the elderly are particularly at risk. If you have expressed concerns about hygiene at your hotel – for example if food is left out uncovered all day in the buffet restaurant – and these concerns haven’t been addressed, leading you to suffer food poisoning, you may be able to make a claim for compensation.
Trust us to handle your claim
Forget other personal injury lawyers – you know you can trust Accident Advice Helpline to handle your claim, for three reasons. Firstly, we are a member of the Solicitors’ Regulation Authority. Secondly, we come highly recommended by our patron, TV personality Esther Rantzen. Last but not least, we have 14 years’ experience in the personal injury industry and have helped hundreds of customers claim compensation for food poisoning abroad. Why not pick up the phone and call us today – we’re open 24/7 and waiting to take your call. We offer confidential, no-obligation advice and a 100% no win, no fee* service, so you don’t need to worry about extortionate upfront fees when you’re feeling under the weather.
Date Published: October 30, 2014
Author: David Brown