A hotel in Newquay, Cornwall was the centre of a ‘serious outbreak’ of norovirus recently that affected around 30 people who travelled from Sheffield for a break in the region. The Shearings Group, who manage the hotel, took instant action to ensure the outbreak did not affect any more people. They provided hand gel to guard against spreading the illness and also provided information pamphlets to ensure that guests knew the facts about the illness.
Norovirus is a particularly nasty bug which can be spread very quickly between people. It tends to come on very suddenly and individuals can suffer some nasty symptoms before it passes. Many companies dealing with compensation claims, Accident Advice Helpline included, are familiar with cases in which clients have suffered from such an outbreak.
Hotel remained open
Many of the 30 guests on the coach trip who caught the bug said that they were unhappy that the hotel remained open throughout the illness. The Beresford Hotel was not closed as a result of the outbreak, but continued to welcome guests. Those on the trip believe that they should at least have been notified of the illness in advance. This would have enabled them to decide whether or not they still wanted to go to the hotel.
An outbreak of norovirus can affect lots of people at a time, since it can potentially be spread quite easily. Keeping one’s hands clean and washing them after going to the toilet can help to limit its impact, but as Accident Advice Helpline are aware, there is the potential that the illness can spread between people sharing one space.
The main problem reported was that many of the people who fell ill were pensioners. They tend to be the main group of people who use Shearings. Some have said that it would have been easier and safer to close the hotel for an intensive cleaning process, rather than remaining open and running the risk that more people would fall ill.
Suffering from norovirus is never a good experience. However, if you believe that the experience could have been prevented and there could be evidence of negligence to backup any claim that could be made, call Accident Advice Helpline today. The number you need is free to call on 0800 689 0500. One call could determine whether a no win no fee* compensation claim could be made.
Source: Newquay Voice
Date Published: May 12, 2015
Author: David Brown