The Shrewsbury and Telford Hospital NHS Trust has been reprimanded for allowing a patient who had been referred for eye care as a matter of urgency to be put on a waiting list that was four months long. According to reports the hospital had downgraded the urgency of the case.
The patient has been referred to as Mr B and his son made an official complaint to the Parliamentary and Health Service Ombudsman regarding the situation.
According to the latest raft of reports published by the Ombudsman, this was the only case to be relevant to the Shrewsbury and Telford Hospital NHS Trust that has been highlighted and revealed in public.
No comment was made by anyone at the trust regarding the case. However while the report was scarce on details it did say an action plan had been created by the trust to ensure the same thing did not happen again.
The information published also revealed various other cases that had been brought before the Ombudsman. These involved a variety of situations, some in which patients had died and others in which serious conditions were missed by doctors. These involved other hospitals and trusts.
How much difference could a hospital treatment delay make to an individual?
A lot depends on the individual situation and how severe the condition they are suffering from is. In this case, while the patient should have received urgent care and did not, it made little difference to their sight.
However in some cases a delay in treatment of some kind could result in a deterioration of a person’s condition. A care provider has a duty of care to provide appropriate treatment at the most appropriate time, regardless of the actual condition that is involved with the individual.
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