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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Holiday accidents: Hotel swimming pool


    If you have suffered from an injury or illness while on holiday, you may be able to claim travel accident compensation.

    Holiday compensation claims are slightly more complex than other personal injury claims. The differing laws across the globe make the claims process less streamlined, often leading to lengthy cases.

    Swimming pool accidents

    The very nature of swimming pools makes them a haven for holiday accidents. Great masses of water, slippery surfaces and the specifics of safety measures, lead to a myriad of possible injuries.

    Common causes of hotel swimming pool injuries include incidents involving diving boards, unsatisfactory maintenance, slippery surfaces and insufficient pool fencing.

    How to ensure your claim stays streamlined

    Holidaymakers who have booked a package holiday through a UK travel agency have a better chance of being able to claim travel accident compensation.

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    By law, UK travel agencies have the responsibility of ensuring that you are kept safe while travelling abroad. As package holidays are booked through the travel agency, this also means that they have an affiliation with your chosen hotel, and therefore its health and safety standards.

    Holiday accident claims, related to holidays booked through UK travel agencies, are dealt with in the UK, meaning no complications surrounding foreign law.

    Points to consider before pursuing your claim

    Your claim for travel-related compensation is more likely to be successful if you can prove that:

    • Your holiday took place in the last three years
    • The injury you incurred was at no fault of your own
    • The trip was booked through a UK holiday company

    It is also helpful to keep records of any medical attention that you needed during, and after your holiday, as well as photographs of the incident and your injury. The more evidence you have of how you obtained your injury, the more support you will have to back up your case.

    If you are still unsure of whether your holiday-related claim is likely to be successful, speak with a good law firm. Accident Advice Helpline provide a 24/7 phone service, providing help for victims of personal injury, with no pressure to pursue your claim. Their website also offers a 30-second test which can determine the eligibility of your claim.

    With expert legal team, Accident Advice Helpline provides the support you need to process your claim on a no win, no fee* basis.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.