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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Good claims and bad claims – the key differences

    Good claims and bad claims – the key differences

    At Accident Advice Helpline, we categorise claims into 2 types of category, good claims and bad claims. The reason why we refer to good and bad claims may be slightly unclear. For example, you might take it to mean that a bad claim has a slim chance of proceeding and therefore Accident Advice Helpline is not interested. This is not the case.

    What does a bad claim actually mean then?

    What a bad claim actually means, or to give its proper legal title, a claim made mala fides meaning in bad faith, where an individual has sought compensation either where they have been at fault through negligence, or a malicious attempt at feigning injury in order to claim compensation. To illustrate the difference, if an employer has adhered to all health and safety codes and has taken all reasonable steps to prevent an accident at work happening to one of their employees, yet this is ignored or directly violated and an employee suffers an injury as a result, then this will be treated as a bad claim and will not be pursued.

    As a law firm, we recognise the importance of protecting innocent individuals from litigation and will not pursue any claim for compensation in which we believe there to be malicious intent, or a claim made in bad faith.

    Ok, I understand what a bad claim is, what is a good claim then?

    In this respect, a good claim doesn’t refer to the chances of success of the particular claimant, rather that their claim is genuine or made bona fide. A claim will be treated as genuine, where an employee, motorist, traveller or generally a member of the public has suffered an injury from a slip, trip or fall, road traffic accident, an accident at work or an accident abroad within the last three years and it was not their fault.

    I feel I have grounds to make a claim for compensation, but I’m afraid that I won’t be believed and my claim will be treated as a bad claim, what can I do?

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    If you have a genuine reason to claim compensation, then you should not be deterred by any of the above information. Accident Advice Helpline are a friendly, professional service and we understand the difficulties involved in coming forward with making a claim for compensation. That’s why our lines are open 24/7 on 0800 689 0500. We pride ourselves on our integrity and if your injury was not your fault and occurred within the last 3 years, then contact us today for more information. We look forward to your call.

    Date Published: January 9, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.