Start your claim

Starting your claim with us is both quick and simple using our online claim form
Was the accident your fault?
Did you receive medical attention?


In focus: Package travel, package holiday and Package Tour Regulations 1992

If you want a cheap holiday and you don’t have the time, energy or motivation to look on every hotel and flight site for the cheapest deals separately then the likelihood is that you may well go with a package holiday.

What is a package holiday?

By definition a package holiday is something offered by tour operators that have to include at least two of the following items:

  • Flights
  • Accommodation
  • Excursions
  • Transportation

This is an easy way to buy a holiday without having to spend too much time searching for accommodation and flights separately. But, this does mean you are putting a lot of trust in the tour operator to find you a good deal which not only is good value but will be a good, safe location to enjoy your break away and to avoid any travel accident injuries. To help stop the rogue tour operators selling you dangerous, disastrous holidays the Package Tour Regulations 1992 was brought in to help protect your rights as a consumer.

What is the Package Tour Regulations 1992 and how can this prevent a travel accident claim?

The Package Tour Regulations 1992 is a set of guidelines created to make sure the public is protected if anything goes wrong on their package holiday which may lead to a travel compensation claim. This can vary from building maintenance which they were not forewarned about during booking to hotels which are in an unsanitary condition. These guidelines mean that if they do need to make a travel compensation claim they are further protected by these regulations. This gives you the right to ask for a full refund if things have gone wrong which are out of your control.

Holidays are meant to be relaxing, enjoyable and fun but accidents do happen. So, if you do have a travel accident whilst away which wasn’t your fault then you may be able to make a claim. Accident Advice Helpline are an independent law firm who are there to help make the process as easy and stress free as possible with many clients settling their travel compensation claims. Find out how you can make a travel claim by either calling the helpline on 0800 689 5659 or using the claim calculator to find out how much you could claim.