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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Five potential accident claims in the hotel


    Slips, trips and falls by a swimming pool

    If a hotel swimming pool does not display suitable signage that states depth levels and safety regulations then they leave themselves open to guests’ claiming for travel accident compensation should they suffer a personal injury as a result.

    For example, if a hotel guest dives in the swimming pool but is unaware of the depth, they could crack their head on the bottom of the pool and seriously injure themselves.

    Slippery floor

    When guests are walking around the hotel there may be a chance that the cleaners are wiping floors and undertaking other general cleaning duties.

    However, if they fail to leave an appropriate sign, making it clear to their guests that the wet floor could be slippery, and someone does indeed slip and injure themselves, then their own negligence could see them being faced with a holiday accident claim.

    Food poisoning

    Most hotels abroad will have their own restaurants and will therefore have to stick to specific food regulations. A failure to do this could lead to their guests becoming seriously ill due to food poisoning. All foods will need to be fresh, properly handled and fully cooked before being served to hotel guests.

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    For example, if someone orders chicken and it’s not completely cooked, they will more than likely fall ill, leaving the hotel liable to pay compensation for holiday illness.

    Unsteady balcony

    Some hotels abroad may be quite old, so it’s no surprise that some areas of the hotel will need renovating at times, while other areas may become unsafe for guests if they are not regularly checked.

    For example, a room on the second floor of a hotel may have a balcony that has loose railings, which look like they could break off at any moment. If a guest arrives in that room, leans on the railing, falls through and ends up falling two storeys down to the ground, suffering multiple personal injuries as a result, they would be well within their rights to claim holiday accident compensation for their fall.

    Slip, trip or fall accident claim

    If hotel staff leave unstable or unattached objects lying around the hotel without any clear or prior warning to their guests then someone could trip or fall over something and sustain a serious personal injury that could bring their holiday to an abrupt end. Hotels would have to pay holiday accident compensation in these circumstances.

    Date Published: September 30, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.