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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Five possible accidents while working in a charity shop


    When considering accidents at work, you are likely to think of injuries caused by industrial machines and heavy lifting, however, working in your local charity shop does not mean you are completely risk-free.

    Hazards in a charity shop

    The standard high street charity shop falls under what the Health and Safety Executive (HSE) regard as a low-risk shop. This means that although there are fewer hazards, there is still an element of risk involved in completing your duties.

    Five common issues that may lead to injury and illness include:

    1. Slips, trips and falls due to poorly maintained areas
    2. Repetitive strain injury
    3. Stock room incidents, including falling objects and falls from ladders
    4. Collisions with delivery vehicles
    5. Work-related stress

    Addressing the issue

    Whether you work on an a voluntary basis or are employed by the charity in question, if you sustain an injury that is in no way your fault, you may be able to claim compensation for the harm you suffered.

    It is important, first and foremost, to report the accident to your employer, using their incident report system.

    Take photographs of the issue that caused your accident at work. If possible, take photographs of your injury both at the time of the accident and as it alters. Photos on your phone will suffice.

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    You will then need to seek any medical attention required. Be sure to rest and follow professional medical instruction, as well as keep a record of any medication or medical treatment you have received.

    Taking things further

    Once you have recovered from your work-related illness or injury, you may wish to seek advice on claiming personal injury compensation.

    Accident Advice Helpline has a useful compensation calculator, which takes just 30 seconds to complete and enables the compensation provider to assess whether it is likely that your claim will be successful.

    The process for claiming compensation

    As well as offering advice, Accident Advice Helpline has an extensive legal team who work on a no win, no fee basis to process your claim.

    Most cases can be managed over the phone, with no need to attend court or address legal issues independently. You may be required to attend additional medicals or provide additional information to assist with your claim.

    To discuss your claim with a member of our expert team dial 0800 689 0500 now.

    Date Published: December 31, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.