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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    The facts about accidents in public places


    If you have suffered an injury as a result of an accident in a public place, you could be entitled to make a compensation claim. The facts about accidents in public places can be complicated, so call Accident Advice Helpline and speak to us about how to make your compensation claim.

    Who is responsible?

    If you are in an area that is open to the public, the burden lies with the owners and occupiers of that space to ensure that the area is safe and healthy for you to visit. This same rule applies to publicly accessible, privately owned property, such as a gym, cinema or shopping centre. The local town council has to abide by these same rules when it comes to schools, libraries, parks and public footpaths.

    Examples of accidents in public

    Imagine you pop down to your local supermarket for a fresh loaf of bread. As you are walking through the store, you slip and fall. Someone has broken a bottle of oil and no one has cleaned it up. You have injured yourself and it was not your fault.

    You could also picture yourself taking your dog for a walk late in the afternoon. You are on your way to the park and suddenly trip over a broken piece of concrete on the pavement. You fall and injure your knee. This footpath should have been maintained and you have suffered an injury because the responsible person has failed to do so.

    Accidents in public places can occur anywhere at any time, especially where there has not been adequate maintenance. Whatever the cause of your injury, if it was not your fault, you could be entitled to compensation.

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    What do I do if I suffer an accident in a public place?

    There are a few rules you can follow in order to make the process easier if you are thinking of making a compensation claim. These include the following:

    • Report your accident to the owner of the place where it occurred. If the owner is not available, report the matter to the staff.
    • If possible, make a note of your accident in their accident book.
    • Take note of any witnesses. They will be able to verify your story.
    • Gather evidence. If there were any videos or photos of the incident, get a copy. Also take your own photos of the accident scene, for example an uneven pavement.

    How do I make a compensation claim?

    There are strict time limits that need to be adhered to when making a claim for an accident in a public place, so call Accident Advice Helpline without delay.

    Our well-trained advisors will review your unique case and guide you on the best way forward. It will not cost you anything either, as all our solicitors work on a 100% no-win, no-fee basis.

    If you want to get an idea of what your compensation claim could be worth, you can also try our quick test at the top of the page. It will only take 30 seconds to complete.

    Date Published: November 7, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.