Compensation claims can be made by any individual who has been involved in an accident that was not their fault, and received an injury as a result of what happened. In the event of this happening to you, it is wise to observe some of the dos and don’ts of a compensation claim.
Your compensation claim begins when you ring Accident Advice Helpline and get through to one of our helpful team members. We understand that you expect to be listened to and given the correct advice, but also that you don’t want to be kept waiting. In order to simplify the process we have designed a short test, lasting no more than 30 seconds. After answering these questions, you will be given a decision immediately. We are keen to keep this initial stage brief, only moving towards the more time-consuming tasks when necessary.
When we are happy to take on your claim, and confident that you are entitled to some form of settlement, it is up to you whether you wish us to proceed. You should be aware that a compensation claim will involve legal action. We may be representing your interests against those of a single person or a larger organisation, but we will take no further action until you feel comfortable with us doing so. Don’t feel under any pressure or obligation to continue. If you have any doubts, you are fully within your rights to reconsider.
Should you wish to continue, the next step will be to match your claim to the skills of one of our 200 legal experts. These are all practising lawyers and professionals; each has a different area of expertise and has handled many cases, giving them an intuitive feel for each situation. They will work with a team to handle every detail of your case, be it a car crash, medical negligence, or a personal injury you sustained whilst at work. A list of dos and dont’s of a compensation claim may seem long, but the end result makes it worthwhile.
At this point, you can expect to be advised as to how much we think you should claim and what aspects of your injury you will be claiming for. In some situations, the financial burden put upon you as a result of your accident is as debilitating as the injury itself. You may be paying for repeat prescriptions, having to engage the services of a homecare company or using taxis to get around. Do be sure to give us the details of all the costs you feel have resulted from your accident, as this information is vital and could very well influence the result of your claim.
Finally, all that is left for you to do is take it easy and let us do our job. However, if you would like to get in touch, you can expect 24 hour support, 7 days a week. Part of Accident Advice Helpline service is to reassure our customers and answer any queries, so don’t hesitate to call.