The 4-star Hotel Playa Pesquero in Holguin, Cuba may seem like a great place for a holiday, but it didn’t turn out that way for holidaymakers staying at the Thomas Cook hotel in April 2014. 18 British tourists were hospitalised and put on IV drips after an outbreak of a sickness bug at the hotel. In 2013, Thomas Cook paid around £150,000 in compensation to 20 holidaymakers who had suffered from food poisoning after staying at the same hotel. Many of those affected posted reviews of the hotel on TripAdvisor; with one user commenting that the sickness bug had wiped out ‘around 80%’ of visitors to the hotel, with 18 people admitted to the hospital requiring IV fluids.
Holidaymakers complained of poor food hygiene, with dirty pans being used to cook food. Dishes were left uncovered and birds could fly in, often leaving droppings in the food. Simpson Millar Solicitors, representing those affected by the outbreak, gave their view that it was suspected to be an outbreak of bacterial food poisoning. Whatever the reason for the outbreak, Thomas Cook may be facing many more claims for compensation once those suffering from food poisoning have recovered.
Has a food poisoning outbreak ruined your holiday?
Suffering from food poisoning on holiday is the stuff of nightmares – nausea, vomiting, diarrhoea and stomach cramps are the last things anyone wants to experience when they are far from home and trying to enjoy their holiday! Whilst most cases of food poisoning resolve themselves with rest and plenty of fluids, you could be unlucky enough to experience ongoing symptoms. If vomiting continues for more than two days, you have a temperature of 38 degrees centigrade or above or diarrhoea that lasts for more than three days, you will need to seek medical attention. If someone else is at fault for storing or cooking food incorrectly, you should consider claiming compensation for food poisoning.
Making a claim for food poisoning compensation
Making a claim for compensation doesn’t have to be a long, drawn-out process. In instances where other people have also come forward to complain of the same symptoms, the claims process should be quick and easy. In most cases, you won’t be required to attend court and claims can be dealt with in full over the phone. Call Accident Advice Helpline today and you can expect confidential, no-obligation advice from expert personal injury lawyers. Take the 30-Second Test on our website to see how much you could claim, then give us a call.